Customer Service Technician

Surendran Nair

**** ********* *****, ********, ** 77407 • 936-***-****• ********@*****.***

Objective: Seeking to obtain a position as a Pharmacy Technician.

Education:

NPTA Training Institute 04/2014 - 05/2014

IV Certification

University of Kerala 1975-1983

Masters in Commerce

Allied Medical School 2012-

2013

Pharmacy Technician

Experiences:

CVS Pharmacy, Houston, TX 02/14 - Present

Pharmacy Technician

● Helps health care providers and patients by greeting them in person and

by phone; answering questions and requests; referring inquiries to the

pharmacist.

● Maintains pharmacy inventory by checking pharmaceutical stock to

determine inventory level; anticipating needed medications and supplies;

placing and expediting orders; verifying receipt; removing outdated

drugs.

● Maintains a safe and clean pharmacy by complying with procedures,

rules, and regulations.

● Protects patients and employees by adhering to infection-control policies

and protocols.

● Organizes medications for pharmacist to dispense by reading medication

orders and prescriptions; preparing labels; calculating quantities;

assembling intravenous solutions and other pharmaceutical therapies.

● Maintains records by recording and filing physicians' orders and

prescriptions.

● Generates revenues by calculating, recording, and issuing charges.

● Ensures medication availability by delivering medications to patients and

departments.

● Prepares reports by collecting and summarizing information.

● Contributes to team effort by accomplishing related results as needed.

Internship at Walgreens Pharmacy, Houston, TX 11/2013-12/2013

Pharmacy Technician

● Helps health care providers and patients by greeting them in person and

by phone; answering questions and requests; referring inquiries to the

pharmacist.

● Maintains pharmacy inventory by checking pharmaceutical stock to

determine inventory level; anticipating needed medications and supplies;

placing and expediting orders; verifying receipt; removing outdated

drugs.

● Maintains a safe and clean pharmacy by complying with procedures,

rules, and regulations.

● Protects patients and employees by adhering to infection-control policies

and protocols.

● Organizes medications for pharmacist to dispense by reading medication

orders and prescriptions; preparing labels; calculating quantities;

assembling intravenous solutions and other pharmaceutical therapies.

● Maintains records by recording and filing physicians' orders and

prescriptions.

● Generates revenues by calculating, recording, and issuing charges.

● Ensures medication availability by delivering medications to patients and

departments.

● Prepares reports by collecting and summarizing information.

● Contributes to team effort by accomplishing related results as needed.

NetBarnd, Houston, TX 04/12-05/13

Rubber band Design Printer

● Receiver of shipment products, provide customer service and print design on

rubber bands.

Pilgrim’s Pride, Lufkin, TX 08/05-11/11

Quality Controller (QC)

● Responsible for ensuring the resulting product was free from errors.

Newspaper Agency, Kerala, India 02/84-03/05

Owner/Supervisor

● Supplied newspaper for the community, delegated tasks for employees,

provide customer service.

License/Certifications:

Certified Pharmacy Technician 05/2013

CPhT #100111531

● Pharmacy Technician Certification Board (PTCB)

Licensed Pharmacy Technician 09/2013

LPhT # 221958

● State of Texas- Board of Pharmacy

Pharmacy Technician Skills

● Ability to compound and dispense medications/pharmaceutical supplies.

● Knowledge of reading prescriptions and providing customer service.

● Capability of working in a fast paced environment.

Computer Skills:

Microsoft Office– Email – Networking – Research

●

Reference

Available upon Request

Contact this candidate