R O B E R T M A T T S
*** ***** ***** ***** ****, Apt B-110, Stratford, NJ, 08084 Phone:
856-***-**** Email: ******@***.***
T e c h n i c a l W r i t e r
With many years of experience as a Developer and Analyst, I have achieved a
high level of expertise in Programming, Software QA and writing
Documentation and Procedures, as well as in Document Imaging, Content
Management, and Workflow. My problem-solving skills and commitment to
quality are of the highest degree. I deliver results for my clients.
T e c h n i c a l E x p e r t i s e
Visual Basic.Net, Visual Basic 6.0, Team Foundation Server, MS Access, SQL,
Transact-SQL, SQL Management Studio, SQL Server, XML, Kofax Capture, Lead
Tools, BScan, FileNet, NextGen, Document Mall, SmartSearch, ViewStar,
Windows, Oracle, Saros, SAS, CLIST, REXX, SPF Dialog Manager.
E x p e r i e n c e
Apr 2014 to Consultant: Documentation Developer and Software QA
Present: Diamond Technologies, Inc.
Responsibilities Write end-user and administrative technical documentation for software
: applications.
Develop and publish test Scripts and procedures for user acceptance
testing
Develop and Conduct end-user training classes.
Test web-based and phone-based state government software applications
Report system issues and bugs using Team Foundation Server.
Accomplishments: Developed a complete set of end-user and administrative documentation for
project.
Performed primary and UAT testing of all software developed in project.
Developed and Conducted Training classes for clients and project team
members.
Freed development staff to concentrate on implementation instead of
testing.
Helped resolve Many Issues and Bugs in Collaboration with Development
Personnel.
Facilitated User Acceptance Testing for Customer with many Test Scripts.
Software Used: Team Foundation Server, SharePoint, SQL Management Studio, MS Access,
Excel, Word
Clients: Diamond Technologies, Inc. State of West Virginia
Sep 2014 to Consultant: Documentation Writer & Software QA
Oct 2014: Conversion Technologies International
Responsibilities Develop and publish test Scripts for SOC 7 certification.
: Test Document Indexing System
Test Document Administration System
Report system issues and bugs.
Accomplishments: Performed primary and UAT testing of Indexing and Administration system.
Helped identify resolve issues and bugs.
Developed an extensive set of end-user and administrative documentation
for project.
Software Used: SharePoint, SQL Management Studio, MS Access, Excel, Word
Clients: Conversion Technologies International, Corcentric
Apr 2013 to Consultant: Document Conversion
Mar 2014: Conversion Technologies International & Others
Responsibilities Develop document conversion strategies
: Prepare documents for scanning and conversion.
Develop training classes.
Accomplishments: Designed and Developed proposals for improving company's document
conversions.
Developed an extensive set of utility programs to facilitate document
conversion..
Developed SmartSearch training class for client.
Wrote end-user and technical documentation for software applications.
Learned new skills in database reporting (SSRS) and programming (C# and
VB.Net)
Software Used: Visual Basic.Net, Visual Basic, SQL, BScan, SSRS
Products FileNet, NextGen, SmartSearch, BScan, SQL Server
Supported:
Clients: Conversion Technologies International, File-X,
Jul 2001 to Developer & System Administrator
Feb 2013: Conversion Technologies International
Responsibilities Develop programs and applications to process document images and data for
: clients.
Convert client documents and data from old formats to new systems.
Test and Evaluate systems and software and develop testing plans and
scripts.
Author technical and client documentation and procedures.
Administer and Operate in-house FileNet system and other third-party
systems for clients
Support clients as well as company professional technical staff.
Accomplishments: Designed and Developed over 600 programs to perform company's document
conversions.
Developed technical and procedural documentation for technical staff and
end-user clients.
Improved processing time by automating and streamlining document
processes.
Reduced Errors by developing improved document processing quality
assurance and standards.
Resolved many technical problems, for both external clients and
professional staff at CTI.
Improved company programming standards.
Educated professional staff in image processing technology.
Trained and certified in Kofax Capture.
Converted many medical records and documents for EMR and
healthcare-related systems.
Languages Used: Visual Basic.Net, Visual Basic, SQL, BScan
Products FileNet, NextGen, Document Mall, SmartSearch, BScan, SQL Server, Oracle,
Supported: Alchemy, MS Office, ViewStar, Adobe Acrobat, Windows API, Kofax Capture
Clients: Airline Reporting Corporation, CCHS, Centocor, Chase, Citizens Bank, Con
Edison, EDS, Fleet Bank, Honeywell, InfoGuard, Iron Mountain, M&T, MCI,
Nassau University Medical Center, Nationwide, New Jersey Department of
Transportation, Princeton Medical Group, Protocall, Ricoh, TD Bank, Teva,
Towers Perrin, Unisys, Verizon, WorldCom
Mar 1996 to Consultant Developer
Apr 2001: Software Consulting Group
Responsibilities Create applications and deliver support services for the Nuclear,
: Pharmaceutical, and Financial industries.
Accomplishments: Developed applications across a variety of imaging platforms, including
ViewStar, FileNet and Cimage.
Languages Used: Visual Basic, SQL, ViewStar Script, FileNet Script, Easytrieve Plus, SAS,
MVS JCL
Products ViewStar, FileNet, Saros, SQL Server, MS Access, Oracle
Supported:
Clients: Anheuser-Busch, Chicago Title Insurance, Commonwealth Edison, Conectiv,
EDS / Consumer Assets, EDS / GMAC, Fleet Bank, Greater Philadelphia
First, PECO, PSE&G, Reliance Standard Life, SmithKline Beecham
Jan 1991 to Technical Consultant
Feb 1996: PSE&G Nuclear Business Unit, Information Technology Department
Responsibilities Imaging Consultant, Imaging Developer, Imaging System Administrator,
: Network & Database Administrator.
Accomplishments: Played Key Role in the success of the ViewStar imaging system development
project, by:
Developed many ViewStar system applications, for end-users and system
administrators.
Authored procedures for imaging system administration & computer
operations.
Administered and Operated the test, development and production ViewStar
systems.
Implemented ViewStar system installations, migrations and upgrades.
Resolved many technical problems in collaboration with software vendors.
Development ViewStar, ViewStar Script, Visual Basic, Basic, Transact-SQL, SQL
Tools: Server
Products ViewStar, ViewStar Script, Gupta DBMS, SQL Server, Windows, EXTRA! for
Supported: Windows, DisplayWrite, Windows Personal Librarian, Windows NT, Banyan
Vines, BanScan
Prior to 1991: PSE&G Nuclear Business Unit
1988-1990: Technical Consultant, Mainframe and Office Systems
1984-1988: Product Support Specialist, Office Systems
1982-1984: Engineering Assistant, Plant Engineering Department
E d u c a t i o n
BA: 1975, Physics, Rutgers College, Rutgers University