Customer Service Representative

Drew Raymond

**** ****** ** - *********, **

***********@****.*** - 321-***-****

Customer Service Representative - Client Relations - Data Entry Results-driven

Customer Services Representative with proven ability to establish rapport with clients.

Highly enthusiastic customer service representative with 4+ years client interface

experience. Motivated customer service representative with over 3 years retail experience

in a fast-paced environment.

Work Experience

Heinz

Machinist

Jacksonville FL

June 2014- Current

Opperated a Line machine. preformed Change over's, Line adjustments, Work offsets,

Tooling offsets. Worked with Shipping and recieving to track skid's Pallets and

production for daily output. performed maitanance on various parts and pieces.

I Fix&Repair

Repair Tech, Customer Service

Melbourne, FL

February 2011 to June 2014

Responsibilities Fixed Various Different model Smart phones, TV's Laptops etc. Used

cashier for customer end of sale transactions. Used Communication skills to build

customer relations.

Diamond Back FireArms

CNC Machinist/Setup

May 2009 to February 2011

Operated machinery and followed Blue print tolerances to ensure quality/Accuracy for

QC. Used tool offsets to maintain print specific tolerances. Performed changes to work

offsets as needed based on fixure mis location or simply to set up for first piece dry run.

Packaged and sent parts out for nexy operation.

Knights Armament

Titusville FL

CNC Machinist/Setup

Execute all Aspecs of CNC Machinist Level 3, Installing Tools, Touchoffs, Establish

X,Y,Z,4Th Axis WPC, For Job setups.Fully Trained to make Work/Tooling Offset

adjustments basted on blueprint tolerances. Experience Operating Vertical Mazak Nexus

300-600 Series Aswell as Horizontal Experience. Read manufacturing prints, infer

tolerances. Use precision measuring tools. Calipers, Micromiters, Hight gage.

AT&T

Sales rep, Selling Home Cable, Phone Internet Services

June 2006 to January 2007Palm Bay Used Communcation skills to find the best

producs for customers that would best suite thier needs and wants. Worked as a Sales rep,

Selling Home Cable, Phone Internet Services aswell as the latest Cellular Devices.

managed shipping and recieving/ RMA's to and from distributors and corperate.

Education

High School Deploma

Viera High -

Viera, FL

2006 to 2010

Skills

• Conflict resolution • Strong organizational skills • Creative problem solver • Listening

skills • Excellent communication skills • MS Windows proficient • Problem solver • Fast

learner • Courteous demeanor • Strong client relations • Energetic work attitude • Floor

set design and visual displays • Large cash/check deposits • Training development •

Markdown/promotional procedures • Cash management • Local/state health laws •

Inventory control • Shipping and receiving • Top sales performer • Cash flow

management • Telephone inquiries • Customer service

Additional Information

CNC Machining Experience - Execute all Aspecs of CNC Machinist Level 3, Installing

Tools, Touchoffs, Establish X,Y,Z,4Th Axis WPC Fully Trained to make Work/Tooling

Offset adjustments basted on blueprint tolerances. Experience Operating Vertical Mazak

Nexus 300-600 Series Aswell as Horizontal Experience. Read manufacturing prints, infer

tolerances. Use precision measuring tools. Calipers, Micromiters, Hight gage. Excellent

communication skills. Experienced with Mazak Nexus 300-600 Series CNC machines.

Trained to Execute Tool changes, Edit Tool Offsets/Work Offsets. experiences with Tool

touchoff's With specific G codes. Fluent With reading Blueprints, Tolerances, Datoms,

ect. Educated with various different measuring instruments such as Height Gauges,

Micromiters, Calipers, Deltronic Pins, ect. Educated with Tramming in fixtures, Finding

X,Y,Z Center Line of rotation for 4th Axis, Ect. Educated with using an Idicator to bring

parts/Fixtures into Print/Tolerance for quality/Accuracy.

Contact this candidate