K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

Overview and Summary

To be associated with a progressive organization that gives me scope to update knowledge and

skills in accordance with the latest technologies and be a part of the team that dynamically

works towards the growth of the organization and achieve the desired goals.

• 7.2 years of experience in Software Quality Assurance using Manual Testing and Automation

Testing for SAP (SD, FI, MM, PP and other modules) Testing and other Web and client server

Testing. I have involved and worked through each and every phase of QA Life cycle, beginning with

planning to the release of the product.

• Proficient in writing Test Plan, Test Scenarios, Test Cases and Test Scripts for Automated and

Manual Testing

Extensive experience in Creating and executing performance test scenarios using Load runner

Proficient in the use of QTP and HP Quality Center for Test Planning, Test Designing, Test Analysis,

Test Execution and Defect Tracking

Extensive knowledge in Testing Methodologies (V Model, Waterfall & Agile), Software Development

Life Cycle (SDLC) and Software Testing Life Cycle (STLC)

Extensive experience in performing various testing including GUI, Integration, System, Regression,

Functionality, Black box & White box and User Acceptance Testing

Strong experience in developing Test Plans, Test Scenarios, Test Cases, Test Data, Defect Tracking &

Reporting, Preparing Test Summary Report and Conducting Status Meetings

Have enough knowledge in SAP ABAP concepts and tools and also on the Performance testing on the code as

needed.

• Implemented QA methodologies, practices and processes in all kinds of environments

including SAP Environment ECC 6.0(all modules), IBM Mainframes, LAN, WAN.

Excellent logical skills to understand system workflows and ability to communicate with both technical

and non-technical professionals

• Have interacted with Business Analyst and Developer personals about test requirements and

defects

• Furthermore, my strong analytical, communication and interpersonal skills emphasize my

experience and qualification in the pursuit of delivering a quality product on time.

• Ability to work independently or in a team environment or in a rapid pace environment

• Ability to communicate progress, issues, risks that have been identified

Technical Expertise

Programming Languages: SQL, SAP ECC 6.0 (ABAP), PL/SQL SQA Basic

Web Technologies: HTML, JavaScript, XML

Web Browser: Firefox, Chrome, Internet Explorer, Safari

Databases: Oracle 10g, MS SQL Server, MySQL

Automated Testing Tools: HP Quick Test Professional, Worksoft Certify

Defect Tracking Tool: HP Quality Center, JIRA

Operating Systems: Windows XP/Vista/7, Windows Server 2003/2008

Others: MS Excel, MS Word, PowerPoint

PROJECT DETAILS

Page 1 of 6

K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

Project I February2014 till today

Client Farmers Insurance Account, Woodland Hills California

Farmers are one of the largest and most respected Insurance Company in the United States. It

is a part of the Zurich Financial Services Group. Farmers Insurance Group of Companies is

one of the country's largest insurers of vehicles, homes and small businesses and provides a

wide range of other insurance and financial services products. Farmers serves more than 10

million households with more than 20 million individual policies across all 50 states through

the efforts of over 50,000 exclusive and independent agents and nearly 24,000 employees.

Farmers are a trade name and may refer to Farmers Group, Inc. or the Farmers Exchanges, as

the case may be. Farmers Group, Inc., a management and holding company, along with its

subsidiaries, is wholly owned by the Zurich Insurance Group Ltd. The Farmers Exchanges

are three reciprocal insurers (Farmers Insurance Exchange, Fire Insurance Exchange and

Truck Insurance Exchange), including their subsidiaries and affiliates, owned by their

policyholders, and managed by Farmers Group, Inc. and its subsidiaries.

Duration 12 months

Position Senior Quality Assurance

• Involved in converting user requirements from Functional Requirements

Contribution

specifications to write test plans, test cases, test scripts and executing the test scripts.

• Co-Ordinate with the offshore team, Review of the Test cases and performance

analysis.

• Developed, documented & maintained Test Cases to meet the business

requirements as

designated by the Business Analyst and approved by the end client on all the

modules of SAP mainly in FI and SD modules.

• Involved in manual testing of the application to check functionality

• Identified performance test scenarios and reviewed them with business

• Involved in Functional, Regression and Integration testing

• Have worked on different transactions like for performance testing of code in ST05 and SE30.

• Various documents like Scripts, Test flows, Test performance was created using MS Word and

MS Excel

• Involved and maintained automated testing scripts with Quick Test Pro for Regression,

Integration and system Testing

• Conducted Performance Testing by creating GUI Virtual Users scripts to measure end-to-end

response time using Load Runner

• Conducted Load/Performance/Stress testing using Loadrunner

• Created and executed manual and automated test scripts using LoadRunner

• Generated Scripts using QTP and conducted extensive Regression tests

• Creating and maintaining the defects using defect tracking tool through HPQC

• Attend weekly meetings and update the test progress and concerns as appropriate to stake

holders

• Communicating inconsistencies between system specifications and test results to development

and analyst teams

Project II February2013 till January2014

Client United Illuminating, Shelton, Connecticut

Page 2 of 6

K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

UIL is the parent company for The United Illuminating Company (UI), Connecticut Natural

Gas Corporation (CNG), The Southern Connecticut Gas Company (SCG), and The Berkshire

Gas Company (BGC), each more than 100 years old. UI provides for the transmission and

delivery of electricity and other energy related services for Connecticut’s Greater New Haven

and Bridgeport areas. SCG and CNG are natural gas distribution companies that serve

customers in Connecticut, while Berkshire Gas serves natural gas customers in western

Massachusetts.

Duration 12 months

Position Senior Quality Assurance

• I am playing as QA Consultant where requirement analysis to be done to gather the

Contribution

requirements from the user and finding the solution for it and testing them as per the

functionality.

• Involve in the initial and review meetings to understand the requirements, test scenarios and

specifications

• Update on test documentation, such as regression test, with new test conditions/scripts and

change requests in-line with SAP application

• Draft and execute test scripts along with Test report documentation

• Interact with development team to analyze and resolve bugs and defects

• Testing applications in different operating systems including Windows XP, vista and different

browsers

• Involved in Technical Documentation, Performed business Functionality testing and GUI

Testing

• Used automated tool QTP for the different SAP modules (FI, MM, SD, PP) and created

different test scenarios as discussed with business.

• Have worked on different transactions like for performance testing of code in ST05 and SE30.

• Used Quality Center management tool to report track defects

• Technically involved and gained experience in the software development

Project III November2011 till December2012

Client Mylan Laboratories, Morgantown, West Virginia

Mylan is a world renowned Pharma manufacturing concern and is the third largest generics

and specialty pharmaceutical company in the world. Products cover a vast array of

therapeutic categories in multiple dosage forms and delivery systems, including sterile,

injectables, liquids, semi-solids and high-potency products.

Duration 1.1 year

Position Senior Quality Assurance

Contribution • Reviewed BRD and FRD documents to prepare test plans

• Created Test cases and Test matrix for integration and system testing

• Performed Functional and Performance Testing using QTP

• Written automated scripts to record the page loading performance of PC GUI.

• Cross Browser Testing in IE and Firefox

• Worked on for the different modules of SAP (SD, FI, MM, PP) creating different test case

scenarios and business process.

• Have worked on different transactions like for performance testing of code in ST05 and SE30.

Page 3 of 6

K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

• Performed Interface Testing using SOAPUI (Smoke Tests) to send messages to

Provisioning Controller and validating the response.

• Prepared Test XMLs from WSDL to push data directly to the Endpoint URLS apart from

Using SOAPUI to enter the data.

• Ensure product is designed to deliver all required functionality to the clients.

• Used checklists, issues lists, and Walk-through and inspection meetings. Scheduled and met

test case execution deadlines

• Performed defect tracking using HP Quality Center

• Performed Black Box Testing, Positive and Negative Testing.

• Provided test status reports on weekly basis to the project manager.

• Performed Usability and Integration Testing manually.

• Performed Usability and Integration testing manually on different modules of the

application.

Project IV January 2010 till October 2011

Client Eastman Kodak, Rochester New York

This project mainly deals with providing support to the entire SAP applications installed at

Kodak.

Given below are some key highlights:

Ø Geographies covered: US&C, LAR (Latin America Region), EAMER(Europe and Middle

East Region) & GAR (Greater Asia Region)

Ø 24 X 7 - Dedicated support will be during normal working hours and support during off-

hrs will be ‘on call’ basis.

Duration 1.9 year

Position Quality Assurance

• Involved in converting user requirements from Functional Requirements

Contribution

specifications to write test plans, test cases, test scripts and executing the test

scripts.

• Responsible for analysis, reports and defect tracking. Generate test records,

modify scripts to do regression test.

• Worked on creating test cases and test case scenarios in QTP for all the SAP modules

mainly FI, SD, MM and PP.

• Have worked on different transactions like for performance testing of code in ST05

and SE30.

• Manually performed Functional testing that includes Security, Unit, System

testing, Mutation Testing, Smoke testing And Back-end Testing.

• Performed system, integration, back-end, unit testing, black box testing including

GUI testing, positive testing, negative testing, security testing and user acceptance

testing.

• Used Test Manager for requirement management, planning, execution and HPQC

tool for defects tracking and reporting.

• Logged, maintained & tracked defects, assigned type & severity levels, regressed

scripts to assign status to defects using HPQC.

• Performed Manual as well as automated testing using HPQC.

• Wrote test scripts using HPQC to carry out the tests on online order web

pages.

Page 4 of 6

K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

Project V August 2009 till October 2009

Client Wipro BPO (Information Systems),Bangalore

Information System is the Internal Project of WIPRO which deals with the development and

Maintenance of the MYWIPRO Application.

Duration 3 months

Position Quality Assurance

Contribution • Performed Test Planning, Execution and Analysis of credit adjudication

application.

• Involved in gathering requirements and user specifications.

• Responsible for developing the Test Plans, Test Scenarios, and Detailed Test

Cases based on the Use Case Documents, Business Requirements, and Functional

Specifications.

• Responsible for creating global Test plan and Test case templates

• Extensively worked on Automated Tools like Win Runner and Test Director for

automation and Test management.

• Performed tests for Functionality, Security, GUI, End-to-End, System, Configuration,

URL navigation, and Backend tests with SQL.

• Created User defined function and stored them in centralized function libraries

• Customized the scripts according to the requirements by inserting conditional

statements, check points and loops

• Responsible for integration testing, performance testing and batch processing

among the components.

• Generated execution reports and logged the defects in Test Director.

Project VI January 2009 till June 2009

Client Convergys-Johnson & Johnson

Convergys is the world’s largest provider of outsourced customer management solutions with

over 50 contact centers and more than 40,000 agents globally. Convergys is a global leader in

providing customer care, human resources and billing services.

Duration 6 months

Project Implementation of SAP

Position QA Analyst

• Developed test plan, test cases and test scenarios on SAP HR modules.

Contribution

• Performed both manual and automated testing

• Developed, executed, and maintained test scripts using Quality Center

• Performed functional, integration, system, regression, performance and user

acceptance tests

• Developed Test Cases for positive and negative scenarios of the application

using Quality Center

• Participated in QA and UAT team meetings and walkthroughs for weekly QA

testing reviews

• Prepared the test data for testing the applications

• Performed Regression testing using QTP

• Used Quality Center to store all testing results, metrics and reporting

Page 5 of 6

K.Mary Swarnalata

Skill (SAP – QA Testing/Analyst)

Mobile : 585-***-****

Email:acooj2@r.postjobfree.com

• Interacted with analysts and developers to resolve the issues

• Defects are tracked and reported using Quality Center

Project VII May 2008 till Dec 2008

Client Convergys, Hyderabad

Convergys is the world’s largest provider of outsourced customer management solutions with

over 50 contact centers and more than 40,000 agents globally. Convergys is a global leader in

providing customer care, human resources and billing services.

Duration 6 months

Project Fifth Third AMS Support

Position QA Analyst

• Working on the Interfaces for Open Enrollment (US) and other Benefits area of US.

Contribution

Also made the Functional documents for each interfaces and prepared the Technical

Documents for each Interfaces.

• Execution of Test Scripts (Almost covered all modules of HR in HPQC) and raising

defects by checking into the Portal.

• Carried out integration testing, User Acceptance Testing and System Testing.

• Created Functional Requirements and User Requirements Specifications and

Prepared the Test plan and Test scripts for HR modules business process.

EDUCATION July 2003 to May 2007

Bachelor of Engineering in Computer science from Avinashilingam Deemed University,

Coimbatore, Tamil Nadu, India.

Page 6 of 6

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