Customer Service Manager

Location:

Salary:

30000.00

Posted:

March 11, 2015

ANDRE WATKINS

Houston Texas 77082

Experience

**** – 2009 Monopoly Mortgage Inc. Houston, TX.

Office Manager/Loan Processor, with a focus of processing residential home loans, coordinate

and schedule closing to finalize residential home purchases, request quotes to secure best home

insurance options for new home buyers, request and evaluate credit reports for potential home

buyers, prepare monthly closing statements, maintain office operations and supplies.

2002 - 2004 Maverick Systems and Designs Inc. Houston, TX.

Project Manager, with a focus on purchasing, sales, inventory control, delivery and installation of

residential home electronic equipment. Design and order equipment centers to house purchased

home electronics.

1991 - 2002 Tweeter Home Entertainment, Inc. Houston, TX.

Sales Representative, with a focus on sales, customer service, installation, inventory control,

marketing, and consultation. Maintain ongoing relationships with customers to introduce new

sales opportunities and return business.

1990 - 1991 Hewlett Packard, Inc. Houston, TX.

Administrative Assistant, with a focus on data entry, auto fleet management, coordination of the

purchase and sales of the auto fleet, preparation of monthly mileage reports of auto fleet.

1988 - 1990 Book Stop, Inc. Houston, TX.

Assistant Head Cashier, with a focus on cashiering, inventory control, merchandising, shipping

and receiving, bank reconciliations, training.

1985 - 1988 Federated Inc. Houston, TX.

Customer Service Manager, with a focus on customer service, merchandizing, shipping and

receiving, prepare shipping and receiving of defective merchandise return orders, handle all

merchandise returns from customers, prepare monthly service reports.

1982 - 1983 Midwest Satellite Equipment Inc. Darien, IL.

Accounting Clerk, with a focus on account and charge-back analysis, process account payables

and receivables, bank reconciliations, prepare journal entries and financial statements.

Education

2012 - 2014 University of Houston-Downtown

Bachelors of Science Degree/Interdisciplinary Studies

2009 - 2012 Lone Star College Cy-Fair, Houston, TX

Associates of Science Degree

Computer Skills: Microsoft Word, Microsoft Excel, Microsoft Power Point, Microsoft Project

Management Software, Microsoft Access, Calyx 5.2., Microsoft Access, Microsoft Outlook,

QuickBooks, Visio.