QA Analyst with 9 years of experience

Nagavani.T

Mobile:310-***-****

Email:************@*****.***

Summary:

Having 9 years of IT industry experience in Software Application Testing with wide variety of

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projects.

ISTQB and QTP certified professional.

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Expertise in Manual, Automation testing and testing methodologies.

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Solid knowledge of Software Quality assurance process and Procedures that includes

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requirement analysis, Test planning, design, development of Test cases, execution and evaluation

phase.

Good working experience in preparing test cases, Executing Test Cases, Documenting the

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results.

Exposure on Defect tracking tool and ability to write clear and understandable bug reports.

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Good experience in Functional and Regression testing using QTP and Quality Center.

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Experience in working with keyword driven and hybrid frameworks using QTP which involves

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preparing and executing the test scripts.

Experience in testing Web, Siebel and ATM applications.

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Good experience in testing applications under Payroll, banking and CRM domain.

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Well acquainted with the Software Development Life Cycle (SDLC) of applications and having

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good exposure in agile methodology.

Having Knowledge in Manual & Automated testing at all levels of STLC.

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Ability to handle multiple tasks and work independently as well as a team player.

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Excellent Organization and Interpersonal skills, able to meet the requirements in a given period of

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time, strong communication skills allowing to liaise with people at all levels in the organization

and commitment to achieving corporate goals.

Good Team Player with ability to grasp new concepts quickly and implement them in a productive

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manner.

Excellent leadership skills, innovative skills, business oriented, strong communication skills, good

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team management, diligent worker, self starter and consistent performer. Ability to work in

multiple complex projects at the same time and in tight schedules and capable to learn quickly

and adapt to a new environment.

Technical Skills:

Testing Tools : QTP 8.2/11.0, UFT, Quality Center 8.2/11.0,SPIRA

Defect tracking tool: JIRA,Team Track, sharepoint,

Operating Systems: Windows 9x, 2000, XP

RDBMS : MS SQL

Languages : C, HTML, XML, VB script

Professional Summary

DIRECTV, El Segundo, LA-USA Feb 2014-Tilldate

Senior Software Test Engineer

Project: Interactive T.V applications

DIRECTV, Inc. is a leading provider of Satellite Dish based television broadcast. www.directv.com is the

portal through which customers can order DirecTV online and make changes to their programming,

hardware and account online. Interactive applications provide the DIRECTV customers the ability to see

live scores and Box scores for any sport type while watching any sports channel

Responsibilities:

Gather the user requirements from the wireframes and PRD documents.

Create, edit and execute test cases in SpiraTest

Develop, document, and maintain functional and regression test case.

Participate in sprint planning and provided the estimation effort for the QA tasks.

Track defects using JIRA generated defect summary reports

Test Interactive applications in Waterfall and Agile Development process

Test Interactive App (Dynamic Advertisement Unit, ScoreGuide and TVApps)

Collaborated with business analyst and software engineer teams in translating business

requirements into test cases

Create detail QA documentation including QA reports, actively participated in SQA and project

status meetings

Identified and implemented improvements in QA processes and test standards

Experience with Putty, JavaScript, Json, XML,HTML and MySQL

Verifying the data from the app by comparing to the backend data trough SQL queries

Prepare traceability matrix to fill the gap between requirements and test cases

Actively participated in Scrum meetings, reviews and test scenarios.

Environment: JIRA, SPIRA,RALLY, Set Top Boxes,Putty,Jenkins

ADP, Florham park, NJ-USA Jan 2008 – Jan 2014

Senior Software Test Engineer

Project: RUN online payroll application

Run online payroll application is an SBS product (Small Business Service) for US payroll processing. The

project aims at implementing new features to the web product in its payroll functionality using ASP.net 2.0,

and also needs to be performance compliant to scale up to 100K users. My role as QA Test Engineer was

to automate the RUN web based application where I need to convert the existing silk scripts to QTP and

develop framework from the scratch in QTP. My role was to see that the framework was set up and the

QTP scripts were executed for each regression window.

Environment: Quick Test Pro 9.2/11.0.UFT, SQL Server 2000, Microsoft Sharepoint, Microsoft

Teamtrack,Microsoft TFS,Windows 2000/XP

Responsibilities:

Performing both manual and automation testing for each release Developing test strategy, Test

cases and executing Test Cases.

Performing Functional testing and preparing functional test cases.

Involved in preparation and execution of test cases through quality center.

Involved in functional gap analysis and preparing requirement traceability matrix.

Involved in defect logging and tracking through TFS.

Identifying, Reporting and Tracking Bugs and ability to work independently.

Participated in daily standup (SCRUM) meetings.

Interacting with client in daily basis/Daily needs.

Preparing DSR, WSR and MSR and circulating the same to Client.

Work with developers to debug test failures and file defect reports.

Involved in the development of keyword driven framework using QTP

Adding new keywords to the framework by writing re usable functions

Performing the database validation by executing the SQL queries through QTP

Ability to debug the framework and fix an issue.

Executing spines for every build and reporting the results.

Executing the regression automation suite before every release.

Training the new members about the product and sharing the knowledge testing process.

Leading and coordinating a five member team by handling all the product and technical queries.

Involved in preparing test metrics report to the QA management team.

Involved in preparing daily burnout reports of the team.

GE C&I, Louisville, KY, USA

Senior Software Test Engineer SEP 2006 - Dec 2008

Project: Consumer Home Services

GE CHS is a Call center application, which has been developed for GE Consumer & Industrial. The scope

of this project is to replace the existing CR Case Management tool, Vantive with Siebel. This application is

used by the call center agent in handling the grievances of the consumer who has made purchase of

home appliances from GE. The implementation will focus on CTI Consumer Case Management,

Consumer concessions and exchange processing, Integration with service history and scheduling,

Migration of the current Vantive case date and Retirement of Vantive.The application has four main

modules namely Consumer, Cases, Research and My Activities.

Responsibilities:

Involved in manual and automation regression testing

Involved in preparation and execution of test cases through QC.

Involved in functional gap analysis.

Involved in defect logging and tracking through QC

Involved in Preparing the Test Data

Involved in writing the Reusable functions

Involved in preparation and execution of Scripts using QTP 8.2

Environment :QTP 8.2, Siebel

GE C&I, Louisville, KY, USA

Senior Software Test Engineer MAY 2006 - AUG 2006

Project: Post Sales Service

GE PSS is a Call center application, which has been developed for GE Consumer & Industrial. The

purpose of this project is to successfully convert the Post Sales Service Organization from Clarify to the

Siebel Application. The implementation will focus on Simplify process between ITR, PSS & Sales

Improve system performance and reliability, Single view for customer issue resolution. This application is

used by the call center agent in delivering the post sales service after the shipment of part /product to the

customer. The application has four main modules namely Account to maintain the accounts of different

customers, Contacts to maintain the contacts of the employee, Products that are shipped and Service

requests to handle various orders.

Responsibilities:

Involved in manual and automation regression testing

Involved in preparation and execution of test cases.

Involved in defect logging and tracking through QC

Preparation of traceability matrix through QC.

Involved in Preparing the Test Data

Involved in writing the Reusable functions

Involved in preparation and execution of Scripts using QTP 8.2

Environment :QTP 8.2, Siebel

CitiBank, New York, USA

Software Test Engineer Oct 2005 - Apr 2006

Project :Global CAT 6.0

This release provides support for all Global CAT countries with a TripleDES solution. This Release will

include the FISC, EMV chip card solutions for some of the countries. An upgrade to the NCR Aptra

software to 4.2 is also included in GCAT 6.0. The target businesses for this release are U.S., Malaysia,

Philippines, France, Argentina, Thailand, Indonesia, Taiwan, Columbia, Belgium and Brazil. This release

supports the platforms CAT2E, NCRP75, NCRP86 and DIEBOLD Opteva including support for VIP on all.

Responsibilities:

Involved in Manual regression and end to end testing of ATM application

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Preparation of Test scenarios using Software Requirement Specification.

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ATM Application Device Testing.

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Defect logging, reporting and maintenance

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CitiBank, New York, USA

Software Test Engineer Jul 2005 - Sep 2005

Project :Global CAT 5.6

This release provides support for all Global CAT countries with a TripleDES solution. This release will

package Windows XP Service Pack 2 in order to incorporate the performance and security

enhancements. An upgrade to the NCR Aptra software to 4.1 is also included in GCAT 5.6. The target

businesses for this release are U.S., Malaysia, Philippines, France, Germany, Argentina, and Brazil, of

which the ones other than US and Germany are new businesses for GCAT deployment. This release

supports the platforms CAT2E, NCRP75, NCRP86 and DIEBOLD including support for VIP on all.

Responsibilities:

Involved in Manual regression and end to end testing of ATM application

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Execution of Test Scenarios

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Defect logging, reporting and maintenance.

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Education: Bachelor of Engineering (Information Technology), University of Madras, INDIA

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