Management Service
Resume:
HARNATH KUMMAMURU
: ********@*****.***
: https://www.linkedin.com/pub/harnath k/18/5a1/805
A versatile, high energy technocrat with the distinction of streamlining IT operations, invigorating businesses, heightening productivity,
systems & procedures
Senior level assignments in IT INFRASTRUCTURE MANAGEMENT with an organization of repute
PROFILE SUMMARY
COMPETENCIES
IT Infrastructure Management
Datacentre Network
WAN Management
DC Network Security
ISO 27000 compliant processes
Business Continuity Management
Change Management
Vendor Management
Capacity Planning
Digital Certificate Management
Support Transitioning
Custom ERP Solutioning
ITIL Certified professional with over 17 years’ experience in IT across Banking, Manufacturing and IT industries
•
Presently associated with ING Vysya Bank Ltd., Bangalore, India as Associate Vice President IT
•
Adept in IT technology resource administration; proven record of analysing processes & workflows, assessing their efficacy, relating to
•
business plans & goals and suggesting simplification solutions.
Insightful experience in technical activities including scoping, planning, risk management, finalisation of technical / functional
•
specifications, resource administration and quality management
Skilled in vendor interaction & negotiation, creating & enhancing processes, quality assurance, evaluation.
•
Deft in the management of network and applications with experience in configuring and troubleshooting
•
Possess broad competence in strategic management with the distinction of driving new IT initiatives, designing corporate
•
infrastructures & contributing in achievement of organizational objectives
Excellent communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment
•
SKILLS SET
Planning and analysis of entire IT operations along with Implementation of IT project plans within pre set budgets and designing the
•
complete infrastructure.
Overseeing Asset Management, Service Level Management, Issues Management, Configuration Management, Risk Management
•
Change Management, Communications Management, Release Management, etc.
Managing process vision & design, enhancement strategy and transition strategy.
•
Assessing security standards, managing licensing, operation standardization issues.
•
Designing the backup strategy for the sites and ensuring scheduled backups as per backup plan and restoration.
•
Administering network security through implementation of security policy, implementation & maintenance security tools, users access
•
management, corrective actions vulnerability assessment, etc.
Setting out quality standards for various operational areas, ensuring a high quality customer experience, while adhering to SLAs and
•
work processes.
Migration of Wide Area Networks from traditional point to point connectivity to MPLS connectivity.
•
Conceptualizing & developing training & development initiatives for improved productivity, building capability and quality enhancement.
•
EMPLOYMENT DETAILS
Since May’05: ING Vysya Bank Ltd., Bangalore, India as Associate Vice President IT
Joined as Manager IT & rose to the post of Associate Vice President IT
Key Result Areas:
Managing datacentre network and security services (traditional Firewalling to Web/DB Firewalling, DDoS protection & Load
•
Balancers) including both production support and change management in compliance with ISO20000 standard
Overseeing critical interconnects to various partners like ATM service providers, SMS Gateways, etc. and Banking regulator networks
•
for Electronic Fund transfer and National Financial switch, etc. with links from multiple ISPs
Managing Bank’s internal Wide Area Network for providing high uptime for over 1500 links ranging from Vsat, Leased lines to MPLS
•
links on wired and wireless media
Managing Internal, ING Group level and National Banking Regulator related Audit compliance for IT Infrastructure.
•
Involved in managing maintenance and payments, renewals (including renewal pricing) and change of vendors/partners including
•
BSNL
Shouldering the responsibilities of:
•
o Life cycle management of Digital certificates provided by IDRBT CA (Certifying Authority) for the Bank for various payment
and regulatory applications like RTGS/NEFT
Life cycle management of SSL certificates to be deployed on various internal and external applications through Commercial
o
CAs and internally setup CA server
Life Cycle Management of network and IT Security related assets and their AMCs
o
Service level management for Network and Security Service area of internal outsourced partner and multiple external service
o
providers
Carrying out technical evaluation & commercial negotiations for provisioning of new network & IT security initiatives
•
Managing WAN Network Services for the Bank having 1200 plus links comprising of Leased Lines, ISDN and, V sat and RF links
•
servicing point to point and MPLS connectivity
Rendered support for end user compute including LAN and UPS support for regions of North, East, West Managed support for DC
•
user compute
Handling service level management for Branch WAN and all DC infrastructure services with onsite outsourced partner and multiple
•
external service providers
Highlights:
Migrated Bank’s Wide Area Network from multi providers point to point connectivity to 3 provider MPLS connectivity with minimum
•
user service impact
Served as the member of the team that worked towards making Bank’s DC and DR compliant with ISO27001 standard leading to
•
certification
Distinctively handled new Data centre setup which included upgrade network cabling, with innovative rack designs and cabling
•
schemes
Managed migration of network from old DC to new DC which included DC LAN changeover, ISP link migrations apart from migration of
•
core DC Firewalls
As part of the exercise to strengthen perimeter security, implemented DDoS protection, Web and DB Firewalls
•
Migrated Data centre perimeter Firewalls from legacy Firewalls to UTM Firewalls and upgraded Datacentre core firewalls with minimum
•
downtime and user service impact
Devised and implemented 3 way failover solution for critical Customer facing applications for sub minute network level failover
•
between DC, DR and 3 alternate site
rd
Pivotal role in managing outsourced partner transition for Data centre support services with special focus on Data centre Network &
•
Security and Bank WAN support service transitioning
Acted as the member of core team implementing ITIL best practices for IT Service Management, undertook the rollout of the Ticketing
•
tool Remedy across the Bank for then 6000+ users and managed the IT Service Desk function
Negotiated:
•
o Discounts with Govt. ISP BSNL twice in 2 years and achieved a reduction of 60%
Prices with other ISPs and achieved a price reduction upto 20% while increasing bandwidth capacity by 35%
o
Affected centralization of Leased lines billing of 400+ PAN India BSNL links to help have better Financial and operational control
•
Consistent uptime of 99.9999% for DC Network. Achieved Branch WAN uptime of over 99.5% for over 8 years with 200% increase in
•
quantum of links from 750 to 1500 links during the said period and connectivity landscape has increased from traditional terrestrial
leased lines to V sat, RF and 3G dongle based connectivity provided by 8 different ISPs against 2 ISPs initially
Awards
Acknowledged with the:
•
o CIO 100 Award for 2014 15 for Data centre implementation
CIO Special Award Networking Pioneer for Bankwide MPLS implementation
o
Credited for being the finalist in Datacenter Dynamics Awards APAC 2014 for Innovation in Medium Datacenter
•
PREVIOUS EXPERIENCE
Dec'03 Jan'05: Precise Computer Solutions, Auckland, New Zealand as Technical Consultant
Dec'02 Mar'03: Acusign Solutions Pvt. Ltd. (A Verisign Affiliate), New Delhi as Cryptographic Key Manager/IT Security
Consultant
Nov'98 Nov'02: Cybermate Infotek Ltd., Secunderabad as Project Manager
Nov'97 Oct'98: Precision Engineering, Hyderabad as Executive
Sep'96 Oct'97: MIC Electronics Limited, Hyderabad as Trainee Executive
CERTIFICATIONS
ITIL V3 Foundation Certificate
•
ISO 27001 Lead Auditor Certificate
•
Certified Payment Card Industry Security Implementer(CPISI) for PCI DSS compliance
•
CCNA (Cisco certified Network Associate)
•
Microsoft Certified Professional (MCP) in Visual Basic
•
ACADEMIC DETAILS
MBA (Finance) from Andhra University, Visakhapatnam in 1996
•
B.Com. from Osmania University, Hyderabad in 1994
•
PERSONAL DETAILS
Date of Birth: 28 May 1973
th
Address: #314, C Block, Sunnyvale Buildmann, 1 Main, Bethel Nagar, KR Puram 560036
st
Languages Known: English, Hindi and Telugu
Contact this candidate