Norman P. Allaire MCP
Enfield, CT 06082
E-mail: ********@***.***
Objective
To obtain a COMPUTER TECHNICIAN position to utilize my education,
experience, strong people skills and out going personality.
Skills
. Microsoft Certified Professional (MCP ID# 3296549)
. A+ Certified CompTia (220-301 Core Hardware, Core Software 220-
302 Operating Systems)
. DELL CERTIFICATIONS: 3086, 3114, 3115, 3116, 3117, 3110, 3142,
3182, 3188
. Microsoft Certified Office Specialist (Excel Word )
. IT/Technician/Help Desk (PC, Software and Peripheral Support)
. Working knowledge of Windows 2000 XP XP-PRO WIN -7 Server 2000
Advanced Server 2000 2003 Server
. Instructor's Assistant (Teacher)
Education
Branford Hall Career Institute, Windsor, CT
2004-2005
Computer Management and Network Technology
GPA: 4.0
Externship
Hamilton Sundstrand Federal Credit Union, Windsor Locks, CT
2005
Professional Experience
. IT Support for 600 plus Machines, Installation, Repair, Set-up,
Networking, Trouble-shooting
. Software installation and Support, Operating Systems, Drivers,
Configuring, Access and Permissions, Security
. Network Administration, Create Accounts, Passwords, Shared
Resources, Peripheral Components
. Active directory, Image Creation form scratch
. Re-Imaging, Ghosting, Deploying
. Instructional Guidance and Support
Employment History
Glastonbury Public School System, Glastonbury, CT
August 2007 - October 2013
Technology Paraprofessional
IT Technician: Repair/Set-up/Install/Troubleshoot, Software, Hardware,
Operating Systems, Office Applications, Software Application
configuration and support, Assistive and Mainstream, Support secondary
peripherals such as: Smart Boards, Multi-Media Sound, Video Camera,
Digital Camera, Multi-Media carts, Video Distribution System,
Branford Hall Career Institute, Windsor, CT
May 2005- June
2006
Lab Assistant/Helpdesk
IT Technician: Computer Repair/Set-up/Installer/Troubleshooter for the
entire campus.
Assist in the instruction to students of A+, Microsoft Office Excel
and Word programs. Substitute Instructor as needed.
Specialized Technology Resources, Enfield, CT
1990-2002
Injection Molding Set-up Process Technician:
Set-up, trouble-shoot Injection Molding Machines and Processes.
Documentation of all parameters for comparison testing for Tensile,
Impact, Dielectric, and Flame resistant properties, for UL and FDA
recognition, according to ASTM standards.
Norelco Consumer Products Division, Essex, CT
1980-1989
Injection Molding Set-up Process Technician/Lead Person:
Set-up, trouble-shoot Injection Molding Machines and Processes.
Supervised support group of 17, towards common production, and quality
goals. Documentation, record keeping, back-up of pertinent
information.