Katie Buchanan
*********@*********.***
With over twenty years experience in the human resources industry, with
leadership roles managing an HR Service Organization, and managed daily
operations for Benefits, Compensation Management, Total Rewards, Recruiting
and Human Resources Technologies with a deep functional knowledge of HR
Project Management strategies and consultative roles. I am interested in a
position utilizing these leadership qualities, technical and functional
skill sets, by offering successful daily Human Resources operations
leadership, project management and implementation experience.
Employment Experience:
The Friedkin Group
2012 - Present
Human Resources Information Systems Manager, HR Technologies Project
Management
Manage daily operation HR Systems for The Friedkin Group, an affiliated
group of privately held businesses, including 36 subsidiaries and 4000
associates with US and international footprint. Companies include Gulf
States Toyota, US Auto Logistics, Westside and Northside Lexus, CMR Energy
& Drilling and a variety of industries, Automotive, Upstream E&P, Trucking
and Hospitality Management, and other private-sector business.
Perform systems support, project manage HR initiatives, staff department of
5 direct reports for administrative support staff, HR help desk, HRIS
analysts, and oversee development work with vendors.
Manage contracts and budget for HR Systems, contract negotiation, project
plan, vendor relations and daily HR Systems project initiatives
Managed Projects 2012 - 2015:
. Executive Dashboard Analytics and Metrics - easy to read,
drillable and influential metrics representing all areas of
Human Resources. Key performance indicators included Headcount,
Turnover, HiPo candidates, age banding outlook for retirement
and succession planning. Developed alerts to notify HR
Managements upon threshold markers, real-time and deployable
across several business units as well as reflecting numbers
globally for senior top executives.
. Cornerstone On-Demand Learning Management - Branded new system
as 'Develop U', online learning solution, corporate wide launch
tailored to our different business needs
. Multi-system Interface development, file sharing and web
services for HR demographic data flowing to an HR Data Mart and
developed interfaces to 3rd party systems such as Cornerstone,
Kronos, and TMW (Truck Maintenance)
. Automated Benefits Open Enrollment - Transitioned Company from
full paper to fully electronic election process using ADP
Benefits. Built rules to deliver benefit options
. ADP Vantage Implementation - Implementation of Global HCM
Solution - HR & Payroll
. Kronos Time and Attendance System Implementation Upgrade to v7 -
Deployed new clocks at automotive and manufacturing plants,
biometric and built new accrual programs
. Developed Employee and Manager Self-Service including manager
user guide and process documentation by creating standards for
pay changes and promotions.
. Automation of Onboarding Solution ServiceNow - transitioned
company to better new hire deliver including IT servicing - by
using automation and notifications using SharePoint. Reduced IT
Departments delivery/ lead time for new hardware from 10 days to
2 days by using new Sharepoint tool
. Implementation of HR Department SharePoint solution - Developing
Job Description database to record job parameters, create dating
and log of edits, and check in/out of document.
. Compensation Planning Solution - Implementation of a Pay for
Performance and annual Bonus payout tool. Performed automation
of Upload of Merit Increases and Bonus Payout
. Applicant Tracking & Recruiting Manager s selection, design and
implementation - working with recruiting staff to develop system
for talent acquisition needs.
. Personnel file compliance and electronic policy acknowledgement
. System Audit, Compliance Officer and Document Retention expert
Igloo Products Corp
2006 - 2012
Senior Manager, Employee Services (HR Operations of Compensation, Benefits,
Payroll & HRIS)
Igloo Products Corp is the global leader of manufactured hard-sided
beverage coolers, and other beverage and outdoor consumer products.
Manufacturing facility located in Katy, Texas as well as global satellite
offices in Germany, Australia, and a procurement office in China.
Managed and directed all Human Resources 'back-office' operations and
oversight of Compensation, Employee Benefits, Payroll & HRIS teams.
Managed staff of 12 direct reports with oversight of several back-office HR
operations.
Oversight of Recruiting functions, engaged candidates, coordinated 3rd
party recruiting contracts, supervised staff of 2 internal recruiters and
several agency contractors. Attended job fairs, working with local
employers downsizing. Built applicant tracking system and managed the
OFCCP reporting compliance. Heavy hourly recruiting needs in a multi-
discipline environment with a workforce of highly technical expertise
needed. Worked with local agencies, outreach centers and temporary
agencies to build workforce. Built relationships with Universities to
develop our Green-Grad and Internship programs for Marketing, Engineering,
Safety and plant management teams.
Executive committee member of Corporate-wide Compensation plan
administration.
. Completed salary surveys, developed new salary plans and grade ranges.
. Submitted proposals on annual corporate wide salary guidelines,
performed job description revaluation and update to out of date grade
range schedules.
. Working with financial planning and analysis teams by preparing final
proposals of headcount and budgeting numbers for organization.
. Developed Executive Compensation & Deferred Compensation program,
designed annual pay for performance and merit review process,
including system implementation oversight.
. Created salary bands for specific and unique work groups/positions to
increase recruiting opportunities while tracking labor costs for
research and development tax incentives.
. Developed learning program to increase talent pool and implemented
training wage and recognition program
Oversight of payroll processing of US and International payrolls, managed
multi-million dollar Human Resources departmental budget, and balanced
payroll general ledger entries.
Oversight and compliance role for all benefits plans, including medical,
dental, vision, and prescription drug programs, knowledgeable of Affordable
Care Act compliance, and automated annual open enrollment.
Managed multi-national insurance plans and 401k Plan Administration:
. Managed contract and vendor selection of China Office, negotiated
national insurance provider and additional benefits for China Office
personnel.
. Managed 401k plans, benefits plan broker relations with leadership
role on benefit plan compliance, performed or participated in internal
and 3rd party 401k plan audits and annual testing, performed 401k plan
analysis and 5500 preparation, vendor selection and annual Safe Harbor
funding and spearheaded 401k Plan Committee meetings.
Oversight of Human Resources compliance, including OFCCP recruiting tasks,
EEO-1 Reporting, Affirmative Action Plan preparation and review, policy
design and documentation, and Company Handbook design. Redesigned policy
acknowledgment process to eliminate waste, printing, and automation.
Projects completed, include:
. Oracle HRMS
. Kronos Time and Attendance System Implementation
. Employee and Manager Self-Service
. iRecruit Applicant Tracking Implementation
. Launched Employee Portal and Kiosks
. eLearning Management
. Pay Frequency Conversion
. Conversion of Agency on Kronos Timekeeping
. Selection of and launch of new benefits plan,
. Benefit and 401k plan vendor and broker change
. Automated Performance Review and Merit Review Processes
Managed payroll staff, oversight of daily payroll activities, processing,
tax filings, auditing, payroll funding and transmitting files and audit
control. Responsible for complete timekeeping system maintenance,
including database tuning and back-ups, security access, upgrades and
patches, managing/building payroll interfaces and exports, including clock
installation and maintenance.
Aegis Mortgage Corporation
HRIS Manager
2004 - 2006
HRIS Manager: Managed staff of HRIS Analysts; Project Manager of Human
Resources IT initiatives; implementation of in-house payroll systems;
Project Budgeting, RFP Process, Vendor Selection, Software Cost Benefit
Analysis and ROI; Member of SOX Compliance team.
Projects: Successful completion of HRIS system security redesign for SOX
compliance; completed OFCCP and DOL audits of payroll and time records,
completed redesign of position and salary grade analysis; Project Lead on
Implementation of Payroll/HRIS system; Kronos Timekeeping Upgrade; Built
redundant processes for disaster recovery planning; completed GL interface
redesign.
Payroll Manager: Managed staff of 6 Payroll Specialists for in-house
payroll system for 7000 plus employees, W2 processing and reporting;
managed key payroll processes including, designed quality control
checkpoints and payroll auditing procedures, ACH and Tax filing,
timekeeping extract/import; HRIS table maintenance; performed state
reporting in all 50 states, such as new hire reporting, garnishments and
DOL multiple worksite reports; developed, tested and executed back-up
processes for Disaster Recovery.
Senior Human Resources Consultant
Lawson Consulting Group and Deloitte Consulting
2001 - 2004
Project Management and Implementation Consultant for with expertise in
Compensation, Payroll and Human Resources.
Project Team Lead and Compensation Consultant
. Designed Salary Planning Tools, completed Wage and Salary surveys for
clients. Designed Process Flow Mapping and Documentation, performed
Business GAP Analysis; Employee & Manager Self-Service, Implementation
of Multi-state and International Payroll with several clients with
over 250,000 associates, as well as several Timekeeping System
Implementations.
. Lawson, PeopleSoft and Oracle HRMS system design and development
Clients:
. Petroleum Helicopter- Oil/Petroleum Industry: HR/Payroll
Implementation: Built Payroll History conversion file for 2500
employees with 5 years of data history, Conversion of Oracle
Financials, Built Payroll Tax, and Benefit Plans.
. ERCOT- Energy/Electric Industry: Project Lead; HR/Payroll
Implementation, End User Training, Needs Analysis and Process
Documentation
. Parker Drilling - Oil/Petroleum Industry: Project Resource - Built
multi-site labor and cost setup to track employee, and labor costs for
drilling projects, built special pay types (Mud Pay).
. Global Industries - Oil/Petroleum Industry: Project Resource - Built
multi-functional job code table with variety of grade and salary range
analysis.
. Wells Diary- Food Service Production: Project Lead; Performed system
evaluation and process improvements for Compensation, Compliance and
Training; built OSHA reporting database, and designed occupational
development program to track required training courses, notifications.
HR Generalist - United American Life Insurance
2000 - 2001
Managed Benefits Plan, Employment, and Staffing functions of HR Department
for 2500 employees. Managed staff of 3, responsibilities included benefit
plan administration; HRIS database admin, ERISA compliance, 5500
preparation, EEO and New Hire Reporting, COBRA Administration, Workers
Compensation, Risk and Safety Reporting, Compensation Analysis, and
Employee and Vendor Relations.
Benefits Supervisor - Waste Management
1996 - 1999
Health and 401k Welfare plans, enrollment, and plan design. Payroll
processing, benefits administration and HR generalist responsibilities for
35,000 employees, including Benefits Supervisor position in corporate
facility. This role specialized in due diligence of acquisitions with
conversion onto payroll and benefits, and former plan phase-out.
Assistant Manager - Harvey Hotel Holdings
1994 - 1996
Managed staff of 30 employees for the Banquet and Facilities Departments,
including customer and employee relations, department budgeting and
training; new hire onboarding process; payroll timekeeping; audited
products stock.
Education:
Bachelor of Science - Human Resources - Texas Tech University - Graduate
1994
Technologies, Certifications and Memberships:
Project Management Professional (PMP) - Estimated completion June 2015
Oracle 11i - HCM Portfolio - Human Resources, Compensation Workbench,
iRecruit, Employee and PeopleSoft 8 - Payroll, HR, Manager Self Service, HR
Intelligence, Performance Management
Kronos v6.0-7
Cornerstone - Performance Management, Compensation, Goal Deployment
Ceridian - Payroll Processing, Tax Filing, Compensation, Garnishment, ACH,
W2
Lawson 7x and 8x Certification - Lawson Software University - 2001
Crystal/Business Objects Enterprise Certification - Lawson Software
University - 2002
Certified Payroll Processor (CPP) - 2004
Membership: American Payroll Association
Oracle Houston User Group
HR Houston
Kronos User Group
Volunteer: Houston Livestock Show & Rodeo - Special Attractions Committee
- Lifetime Member
Youth for Understanding - Foreign Exchange Student Program
Grand Prix of Houston