Customer Service Manager

Location:

Posted:

March 10, 2015

Alexis Melissa Garza

OBJECTIVE I have extensive knowledge in customer service, I have a strong

organizational and leadership skills. Great communication skills allowed me

to make good interactions with patients. I am able to quickly adapt with new

work environments. I have the following competencies: telephone and front

desk reception, customer service, database and record management,

complaint handling, filling and data entering.

SKILLS & Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP

ABILITIES

EXPERIENCE TELEMARKETING ADVANTAGE OFFICE PRODUCTS

1/2014 – 9/2014

Set up appointments, confirm them. Customer service was a must.

RECEPTIONIST QUALITY INN & SUITS

4/2013 – 1/2014

Make sure sell rooms, keep guests happy (make them feel like home), take money

and answer phone calls.

EDUCATION MORTON RANCH HIGH SCHOOL, KATY TX

DIPLOMA

3.0 GPA

ANTHEM COLLEGE, HOUSTON TX

IN PROGRESS

4.0 GPA, still in school (6:00- 9:40PM)

Fluent Spanish speaker (bilingual)

COMMUNICAT

ION

BONNIE SWEENEY, MANAGER

REFERENCES

VIVA SPORTS CANTINA/ VIVA CINEMA

(832) 785- 3925

CARMEN LOPEZ, MANAGER

CARMEN MULTISERVICE

(832) 483- 6310

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MARTHA CHIVERS, MANAGER

HORMEL FOODS

(832) 545- 7640

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