Felicia B. Baker, MA, BA
www.linkedin.com/in/metfanfeliciabaker
**************@***.***
MOTIVATING and ENGAGING COUNSELOR
Helping clients navigate the complexities of the world on their journey
through life is my objective.
Patient listener and communicator. Adept at creating a welcoming
environment. Skilled group facilitator. Sincere, genuine and empathic.
Gently persistent and persuasive, with a motivational attitude and quick
sense of humor. Perceptive and promoting of potential. A lifelong learner.
EDUCATION
M.A., Professional Counseling, Lindenwood University, St. Charles, MO 2010
. Member of the Chi Sigma Iota Professional Counseling Academic
Honor Society
M.A., Education, Lindenwood University, St. Charles, MO 2002
. Member of the Phi Delta Kappa Educational Academic Honor Society
B.A., Sociology, University of North Carolina-Wilmington, Wilmington, NC
1983
. Dean's List
WORK EXPERIENCE
Alternative Behavioral Care, St. Peters, MO
2/15-present
PRN Therapist
Provide Therapist services as needed for Alternative Behavioral Care.
DXL Men's Clothing Store, St. Peters, MO
9/14-present
GSA (Guest Services Associate)
Greet guests, ask guests how I can be of service to them, gather basic
information from the
guest such as name, neck size and arm length, etc. to give to the
commissioned sales associate, provide water and seating for guest until
sales associate is available, complete the sale at the
register and present the bagged purchase to the guest.
Dierbergs Supermarket, O'Fallon, MO 11/13-
03/14
Cashier
Provided fast, friendly checkout to guests. Created an environment where
the guest knew his/her needs were the main priority. Accurately
completed/processed sales.
Toys "R" Us, Chesterfield, MO
10/12 - 3/14
Customer Service Cashier and 10/10 -
3/11
Resolved guest issues, greeted guests, and completed/processed sales.
Created an environment where the guest knew his or her needs were important
and I would meet those needs in a timely and mutually satisfactory way.
Alternative Behavioral Care, St. Peters, MO 3/11 -
8/12
Adult Group Therapist
Facilitated outpatient groups of 5-15 adults, ages 18+, focusing on the
issues associated with substance abuse and dual diagnosis. Created an
atmosphere of trust and comfort that encouraged all patients to share in
group discussions. Assisted in preventing several patients from completing
suicide attempts.
Cappel Elementary School, Moscow Mills, MO 9/07 -
5/08
Kindergarten Instructional Assistant
Collaborated with the four kindergarten teachers at Cappel to help the
students that needed extra support to learn or were ready for enrichment.
Assisted the students with social success by working with them on how to
handle playground conflicts.
Eddie Bauer Retail Store, Chesterfield, MO 10/06 -
01/07
Sales Associate
Directed guests to the latest apparel and explained current sales
promotions. Completed sales and return transactions. Assisted guests with
selecting appropriate sizes and styles for their unique body type.
Wentzville R-IV School District, Wentzville, MO
08/01 - 06/06
Eighth Grade Communication Arts Teacher
Implemented the MO state approved 8th grade Communication Arts curriculum.
Created and implemented a Character Education class. Collaborated with the
other subject area teachers on my team to integrate their subject area
objectives into my own subject area lessons.
Educator, MO, NC, SC, GA, FL 1986 - 2001
Kindergarten, 1st grade, 3rd grade, 4th grade, 6th grade Teacher
Fulfilled the state approved curriculum requirements for several different
grades in several different states. Participated on a variety of school
committees, awarded several classroom grants and published several lesson
plans.
. Attended Disney Magic School in 1979