iSeries System Administrator

D ebbie Tanner

**** *. **** ****** ***** 303-***-****

Evergreen, CO 80439 ******.******@*.***

Summary

Diversified experience in Information Systems; including System Administration and maintenance of

multiple IBM i / iSeries partitions; application database maintenance, O/S upgrades, PTF and hardware

upgrades; extensive experience with IBM InfoSphere CDC (Datamirror Transformation Server) and Event

Server. Release Management and Software Change Control, Disaster Recovery and H/A; Database

architecture, SQL Relational Database Design and Maintenance; Level 3 technical support and

troubleshooting for Application Analysts and QA testers.

Highlights_

IBM i iSeries AS/400

1 2

i7/OS HMC Management

3 4

Rocket Aldon LM(i) Configuration/Release i5/OS OS/400

5 6

Management

SQL Relational Database Management Relational Database Maintenance

7 8

IBM InfoSphere Change Data Capture 10 Datamirror Transformation Server

9

11 IBM InfoSphere Event Server 12 IBM CL

13 iTera HA 14 IBM Websphere Application

Server

* Rocket Seagull JWalk Legasuite * SVN/Tortoise SVN

* Rational Developer for IBM i * SQL and MySQL

* Completed internal training with the Center

For Creative Leadership Development

Experience_

State Court Administrator’s Office – Denver, CO

Senior System Engineer IBM i / iSeries

July 2005 to

February 2015

iSeries System Administrator Managed multiple IBM i P740 partitions; including the

Courts and Probation Case Management system and 24/7 Public Access and e Filing

Systems; as well as DEV/Test and QA/Stage partitions. Managed the CBU/Backup

systems using iTera HA Software. IBM InfoSphere Change Data Capture (formerly

Datamirror Transformation Server) and InfoSphere Event Server was used extensively to

provide Replication of combined files over multiple databases, transformed data for

multiple applications and various Business Intelligence purposes including Cognos.

Maintained all partitions’ Operating system upgrades; including PTFs, Technology

refreshes and HMC maintenance. Initiated RFP / RFI requests when new technology was

needed for emerging Technical Service needs.

Release/Configuration and Deployment Manager Assisted Software Developers and

QA Analysts in day to day software configuration activities, including promoting changes

from Test to QA and updating the appropriate databases for testing purposes using Aldon

LM(i), Rocket Seagull Legasuite and Websphere Application server. Prepared and

Deployed tested development changes to multiple production partitions using a

combination of Aldon LM(i) deployment sets and prepared SQL statements. Provided

Level 3 Technical Support to all Development and Analyst staff.

D ebbie Tanner Page 2

5404 S. Twin Spruce Drive 303-***-****

Evergreen, CO 80439 ******.******@*.***

Tek Systems / Northrop Grumman, Lafayette, Colorado

Tier III Hardware Technical Support Specialist

Feb 2004

July 2005 Provided Field Engineer Hardware Technical Support for IBM iSeries (AS400) and

pSeries (RS/6000), Digital Alpha servers and Intel based PCs. Researched and resolved

hardware errors and provided replacement and/or spare part information. Provided

hardware technical training for new Field Engineers when needed.

Encoda Systems, Denver, Colorado

April 2001 AS/400 System Administrator/Software Configuration Management Analyst

Feb 2003 Performed and monitored operating system upgrades and correction (PTF) packages to

multiple AS/400 systems. Worked with IBM development staff to troubleshoot and

resolve operating system issues. Participated in beta testing of new operating systems

for IBM OS/400. Coded the automated Installation program for deployment of AS/400

programs for new releases on CD. Worked with the Configuration Manager processing

software change requests using MS Visual Source Safe, and compiled the resulting code

using an internally developed auto builder system. Researched and worked with the

developer to resolve compile related issues. Compiled and created software deployment

packages on CD for release of new product. Provided internal environmental support to

all product users.

June 1995 AS/400 System Administrator

March 2001 Managed multiple AS/400 platforms; including development, testing, demonstration

and production machines. Performed all administrative functions; user profiles, authority

lists, security and backup procedures. Managed user requests for client database

restores to available disk space constraints. Researched new operating system software

upgrades and corrections packages, and scheduled appropriate upgrades. Provided

software developers and QA testers with internal environmental and product support.

March 1993 Software Architect/Quality Assurance

June 1995 Participated in creating the look and functionality of the company’s new Windows based

broadcast application. Provided written functional specifications and screen designs;

developed and maintained software standards, surveyed current and prospective clients

for usability; participated in quality assurance testing and defect tracking using

automated testing tools; conducted internal training for support personnel.

March 1989 Application Specialist

March 1993 Provided internal technical support to software development deploying a new Financial

Software package. In charge of providing functional specifications and user needs for the

product. Conducted the alpha and beta test site process. Provided liaison between the

system development team and client support teams. Implemented training for internal

support personnel as part of new product transition.

Education

Barnes Business College, Denver, Colorado

Diploma May 1980

Metropolitan State College, Denver, Colorado

Attended general and accounting classes September 1978 May 1979.

Thornton High, School, Thornton, Colorado

Graduated June 1978.

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