Medical Assistant Customer Service
Resume:
Camille Taylor CMA-Surgical
Scheduler
Drive
Bowie Maryland,
20716
Tel# 856-***-**** Email:
****************@*******.***
Highly motivated Certified Medical Assistant with extensive front and back
office surgical experience seeks an opportunity within the Metropolitan
area of Washington DC with a medical group in which I can utilize my
medical and professional experience.
Professional Experience
George Washington Medical Faculty Associates
Department of Neurology and Neurosurgery
9715 Medical Center Drive
Rockville, Maryland 20785
Certified Medical Assistant
October 2014-February 2015
-Schedule patients for new consultations
-Insurance Verification
-Chart Preparation
-Room patients
-Obtain and record Medical History
-Obtain pre certifications for CPAP, Sleep Study, MRI
-Obtain pre certifications for minor surgical procedures
-Schedule CPAP's, Lumbar Punctures, EMG, EEG's
- Assist physicians with suture removals
- Assist physicians with sterile field
-Provide patients with discharge instructions
-Renew medications for patients electronically
-Maintain a neat and friendly demeanor in clinic
Thomas Jefferson University Physicians
Department of Neurological Surgery
Philadelphia, PA 19107
Certified Medical Assistant-Surgical Scheduler
February 2013-October 2014
- Schedule patient's consultations pre op and post appointments
-Responsible for bump list of rescheduling of clinic hours
-Gather all patient medical information from referring physicians
- Greet patients upon arrival to clinic
-Register patients, collect co-payments, obtain referrals
-Verify health insurance, workers compensation, auto case information.
-Update demographic information.
-Direct patients to room for consultations, triage patients
-Obtain vital signs via Stethoscope
-Record Medical, Surgical, Social History
-Schedule patients for elective inpatient and outpatient surgeries.
-Schedule pre admission testing for patient's procedures
-Order radiology studies ex: CT, MRI, X-Ray,MRA's per physicians
- Maintain accurate calendars for physicians
- Obtain medical clearances for patients
-Record active diagnoses for patients
-Obtain pre certifications for imaging and surgeries
-Mail out clinical correspondence for physicians
-Responsible for incoming and outgoing mail to patients
-Assist Nurse Practitioner with suture and staple removals
-Responsible for calling in refills into patients pharmacies
-Arrange and set up direct admits to the hospital
-Obtain Hospital consultations for billing
-Complete Disability form for post op patients
-Knowledge of ICD-9 and CPT coding for procedures
Med Staff Incorporated
Jefferson University Physicians
Department of Neurological Surgery
Pitman, NJ 08080
Certified Medical Assistant
August 2012-February 2013
-Answer incoming calls to the clinic
-Call patients to confirm appointments
-Schedule patients consultations
-Maintain neat and inviting consult rooms
-Handle incoming and outgoing mail
-Obtain medical history for patients
-Obtain vital signs and record medical history
-Handle incoming and outgoing faxes to physician offices
-Maintain accuracy for office manager with various calendars
-Maintain neat and inviting consult rooms
Ruby Tuesday Restaurant
Washington DC 20001
Waitress-Hostess
June 2008-April 2012
-Greet customers upon arrival to establishment
-Obtain customers food orders enter into system for transmittal to cooks
-Prepare checks that itemize total meal costs
-Serve food and beverages to patients
-Inform customers of daily specials,
-Prepare tables for meals, setting up items such as linens silverware and
galssware
-Take reservations and to go orders via telephone
-Stock service areas with supplies
-Remove dishes and glasses
-Handled payments ex; cash check, traveler's checks
-Check with customers to ensure that they are comfortable.
-Opened and closed restaurant with morning crew.
Industrial Bank of Washington
Forestville, MD 20746
Bank Teller-Customer Service Associate
July 2007-February 2008
-Greet customers of establishment
-Receive and count cash at beginning of shift
-Accept cash and checks for deposit and check accuracy of deposit slips
-Perform specialized tasks such as preparing cashier's checks, money orders
etc
-Receive and verify loan payments mortgage and utility payments
-Identify referral opportunities
-Ensure Compliance with all internal controls and established policies
-Ensure proper identification of customers before starting
Department of Agriculture Federal Credit Union
Washington DC 20250
Customer Service Associate
October 2005-July 2006
-Opened and closed accounts for members
-Record bank transactions via telephone
-Scheduled members appointments for loan advisory
-Opened and closed small business accounts for patients
-Referred members to account payoffs
-Maintained knowledge of NCUA (National Credit Union Association)
-Maintained professionalism for members
State Employees Credit Union
College Park, MD 20740
Receptionist
May 2002-October 2005
-Answer incoming calls for members inquiring about accounts
-Answer patient's questions regarding account balances
-Ordered debit cards, credit cards, checks
-Printed out balances and transaction history for patients
-Maintained calendars for patients appointments for member service
representatives
- Handled all incoming, outgoing mail and faxes for the credit union
Education:
Bowie State University
Bowie Maryland 20715
Communications Major (77 credits earned)
August 2002-December 2004
Fortis College of Florida
Orange Park, Florida 32073
Diploma In Medical Assistant
April 2011-February 2012
Conferred February 2012
National Center for Competency Testing(NCCT)
Skills and Qualifications
-Phlebotomy, EKG,Injections
-Wound Care, Sterile Dressing
-Centricity, IDX, Allscripts, EMR
-Proficient in handling a variation of medical office equipment
-Internet Explorer, Microsoft Calendar, Email, Microsoft Excel
-Visual Acuity
-Medical Terminology
-HIPAA Compliant
-OSHA compliant
-Current CPR (AAMA)
-Medical Transcription
-First Aid
-45 WPM
Contact this candidate