Customer Service

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KEVIN CUDJOE

*** ******* ****. **** ***. #****, Mississauga, Ontario L5B 1E8

Home: 905-***-**** Cell: 647-***-**** *.******@*******.**

QUALIFICATIONS

Good work ethic

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Open to improvement

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Open to receiving instruction

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Experience in Food Services and Retail

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WORK EXPERIENCE

Dishwasher Swiss Chalet January 2015-February 2015

• Learned to satisfactorily wash and organize dishes, cutlery, and cooking utensils around dishwasher area

and returned them to their appropriate areas for easy access by waiters

• Prepared fries, mashed potatoes, vegetables, fried rice, and other appetizers or side foods into small bags

and organized them onto trays and placed them into fridges

• Gathered garbage bags from trash cans around restaurant, and broke down cardboard boxes and threw

them outside into garbage bins

Dishwasher “& Co.” Resto Bar December 2013-March 2014

• was able to maintain a clean dish area environment

demonstrated adequate and timely cleaning and mopping of kitchen, sink, and cooking area

floors during work hours

• demonstrated a strong work ethic on the job

Grill Cook Licks’ Homeburgers July 2012-December 2013

• Demonstrated time management ability

• was able to clean, prepare grills and deep fryers, replenish needed meats, food containers, and

fries before the opening of the store

• Maintained a clean work environment

• grill, sink, stock and refrigerator rooms were kept clean (through sweeping and mopping floors,

cleaning and polishing grill and fryer exteriors, and cleaning and polishing walls near the grill,

refrigerator, and sink areas)

• was satisfactory in delivering on customer orders working on the grill and fryers

• by grilling various meats, such as hotdogs, steaks, chicken, turkey, and beef burgers, toasting

buns, and frying fries and nuggets/chicken finger orders

• replenished meat items and other items adequately

• these included meats, such as chicken, beef burgers, steak, hotdogs, condiments (e.g. relish,

jalapeno peppers), and vegetables (e.g. tomatoes, lettuce)

• demonstrated physical ability

2

KEVIN CUDJOE

150 Paisley Blvd. West Apt. #1504, Mississauga, Ontario L5B 1E8

Home: 905-***-**** Cell: 647-***-**** *.******@*******.**

• Lifted and stored large boxes, containers, and cans containing soft drinks, meat packages, and

condiments into their respective locations that weighed between 20-40+ lbs.

Receiver, Cash Clerk, Stock Clerk Dollarama September 2011-September 2013

Receiver

• received pallets of boxes containing store goods, and signed and verified their reception

• was efficient in lifting and organizing boxes from between 1-4 pallets daily onto carts or shelves

according to their respective aisles in back storage room

• maintained cleanliness of back store room by sweeping floors, condensing and throwing away plastic

bags from garbage bins, and flattening boxes to throw away outside into garbage dumpster

• commended by leading key holder associate for exerted effort and tidy organization

Cash clerk

• provided satisfactory service to customers while cashing out items

• maintained and calculated change for customers cashing out items

• replenished batteries, candy bar goods, and bottled soft drinks onto their shelves near the cash area

Stock clerk

• opened boxes of merchandise and organized them onto customer display shelves for easy access for

customers

• satisfactorily answered customer questions about merchandise and directed them to appropriate aisles

and locations whenever needed

• neatly organized and front-faced items on customer displays during night shifts before closing

• swept aisle floors before closing time and swept or mopped messy areas or spills in aisles or at the front

of the store when appropriate or directed by managers

VOLUNTEER EXPERIENCE

Community on Campus (program designed for mentally handicapped participants)

Jan.-April 2009 and Sept. 2009-April 2010

• Listened, entertained, supervised, and cooperated with participants of the program in various leisure,

homework, sport, and basic computer activities on a one-to-one basis

EDUCATION

3-4 years post-secondary education

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KEVIN CUDJOE

150 Paisley Blvd. West Apt. #1504, Mississauga, Ontario L5B 1E8

Home: 905-***-**** Cell: 647-***-**** *.******@*******.**

General arts and sciences at UTM

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