Customer Service Manager
Resume:
LENZO L SMITH
**** ********** **, *******, *******
E ******@*********.***
__
Career Objectives:
An enthusiastic warehouse manager with drive, determination and a proven ability to oversee the
efficient receipt, storage and dispatch of a wide range of goods. Having the necessary
management skills required to administer, improve and develop a warehouse to achieve
maximum efficiency, effectiveness and quality of service.
Summary of Qualifications:
*Shipping Receiving Safety Oriented
*Production Scheduling Multitask
*Safety Conscious Customer Service Focus
*Defect Tracking Results Oriented
*Exceptional Problem Solver Familiar Scanners RF
Work History:
Continental Battery Co, HOUSTON, Texas
WAREHOUSE MANAGER
Oct 20, 2007 Jan 15, 2015
Responsible for planning out all warehouse resources & activities in relation to companies
objectives & targets. Also keeping track of stock using computer systems,allocating space for
storing goods & organizing special requirements for stock. Supervised a team of up to 6
employees within the warehouse by coordinating, picking,staging, loading/unloading areas of the
Warehouse with Forklift making sure all products moved is verified/strive for highest level of
productivity. Would assist customers and vendors with sales orders by addressing all their needs
to increase sales & revenue. Would be responsible for daily inventory cycle counts and resolve
any discrepancies. Would maintain orderly and clean work area in compliance with Company
safety and sanitation requirements.
ENERGY BATTERY, HOUSTON, Texas
DELIVERY DRIVER/WAREHOUSE MANAGER
Jun 19, 1993 Oct 22, 2007
Evaluated operational records and made scheduling adjustments to maximize efficiency. Oversaw
special orders and after hours, urgent shipping jobs. Evaluated and reconfigured systems to
support customer service and operational goals. Used propane forklift to load trailer at warehouse.
Packed containers and re packed defective batteries to ship back to vendor.Oversaw
warehousing and storage practices and housekeeping. Resolved service issues in a timely
manner, including coordinating and processing returns. Also scheduled maintenance on vehicles
and warehouse equipment.
Continental Battery Co, HOUSTON, Texas
DELIVERY DRIVER
Jun 22, 1982 Jun 19, 1993
shelves and Selected products for specific routes according to pick
sheets,Unloaded,Picked,Staged and Loaded Products for shipping. Followed proper selection
procedures as established by the company. Transported goods from racks vehicles.
Education:
Royal High School, Brookshire, Texas
High School Diploma 1978
GPA: 3.5
Language Skills:
English Excellent ( Read Write Speak )
References:
Available Upon Request
Contact this candidate