Customer Service Representative
Resume:
Sade Malveaux
*********@*****.***
**** ** **** * *** Rd Houston TX 77069
H igh customer service standards
Employee relations specialist
Service solutions expert
Customer service management expertise
Experience
Cvs Caremark Call Center- Customer Service Rep 05-2014 /2-2015
• H ippa certified
• I nbound calls
• 250 calls a day
• I nsurance verifier
• Med D certified
• Customer services rep
H EB Houston TX
Customer Service Representative
December 2012-April 2013
Collected and distributed mail and messages
Performed variety of clerical duties and other duties and other
Duties pertinent to establishment
Typed memos, correspondence, reports and other documents
Successfully handled customers’ needs
Aon Hewitt
Customer Service Representative
M ay 2013 – Dec 2013
• I nbound calls
• Ppo, Hom certified
• Customer Service
• I nsurance polices
• Answered Up To 250 calls A day
Malveaux’s Mobile Detailing
Houston TX Sales Representative, Assistant
April 2010- January 2011
Executed daily operations of customers
Operation telephone console to receive incoming messages
Issued visitors passes when required
Obtained callers name and ar ranged for appointment with the person called
E ducation
Klein Oak H igh School 2008-2012 Graduated
Lonestar Tomball 2012-2013
Math 0306
English 1301
English 1301Skills
Communication Skills
Listening Skills
Time management
Problem Solving capabilities
M icrosoft Word 2011
M icrosoft Excel 2011
M icrosoft PowerPoint 2011
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