Customer Service Office

RAMONA WATSON

** ****** ****** ~ Jersey City ~ N. J. 07304 ~ 201-***-**** H ~ (973) 997-

**** ** ~ **********@*****.***

WORK EXPERIENCE

OFFICE MANAGER

LA-SER Analytica International - New York, N.Y

June 2007/Present

. Contract Expediting

. HR Support for NY Office

. Managing of Petty Cash/Reconciliation

. Maintenance of various Calendars (Outlook)

. Handling all incoming and outgoing mail/packages

. Ordering of all office/kitchen supplies

. Scheduling off all Video Conferencing Meetings/Teleconferences

. Expense Reports

. Accounts Payable & Accounts Receivable / Bank Deposits

. Coordinating Travel Arrangements

. General Office Duties (Filing, Faxing, Copying, Scanning and Phones)

. Reviewing of Manuscripts and Publications

. Direct Admin. Support For The Office ~ Recruiting

ID PROCESSOR/SECURITY ASSISTANT

U.S. Security Associates, Inc. / 55 Water St. - New York, N.Y.

August 2006 /June 2007

. Processing of ID's for all 20 Tenants

. Termination Of ID's for all Tenants

. Payroll

. General Office Duties

. Schedule

. Personal Assistant to Security Supervisor of the Site

. Handling of All ID Processing Paperwork

. Covering of other Security Posts (Meal breaks, etc.)

OFFICE MANAGER

Gilbane Building Company - New York, N.Y.

September 2005/April 2006

. Organization and maintenance of various Calendars (Outlook)

. Handling all incoming and outgoing mail/packages

. Ordering of all office/kitchen supplies

. Scheduling off all Video Conferencing Meetings/Teleconferences

. Expense Reports

. Accounts Payable & Accounts Receivable

. Coordinating Travel Arrangements

. General Office Duties (Filing, Faxing, Copying and Scanning)

Human Resource Administrator / EXEC. ADMIN. ASSISTANT

U. S. Security Associates, Inc. - New York, N.Y.

March 2000/April 2005

. Screening New Employees

. Payroll (Approximately 150 Employees)

. Accounts Receivable ~Accounts Payable

. (Billing, Rebilling, Invoice Maintenance, and Payments)

. Creating Evaluation Reports for clients

. Maintaining Guard to Client Relations

. Attending meetings for Receivable Retention

. Ordering of all Office Supplies and Uniforms (including the cleaning

of uniforms)

. Employment Verifications

. Wage Garnishments

. Unemployment Claims

. Disability Insurance and Worker's Compensation

. Employee Benefits & Insurance

. Maintenance of all State and Corporate Laws and Procedures

. Maintenance & Update of all Office Equipment

. Processing & Finger Printing of all new Employees

. Maintenance of all Termination Files & Logs

. Scheduled meetings and Interviews

. Created Correspondence Letters

. General Office Duties (Filing, Copying, Answering Multi-Line Phone

System)

EDUCATION

HARRISON CAREER INSTITUTE - Jersey City, N. J. 07306

February 2004/June 2005

Certification: Medical Office Specialist

Courses: Medical Billing, Transcription, Insurance ICD-9, IDX, Medical

Terminology

HENRY SNYDER HIGH SCHOOL - Jersey City, N. J. 07305

September 1994/June 1997

General High School Diploma - Graduated in Top 10% of Class with Honors

TECHNICAL SKILLS

Microsoft Word ~ Excel ~ PowerPoint ~ Outlook ~ Access ~ Java Spool ~

Office Net ~ AS400 ~Typing 60 WPM ~ Excellent Interpersonal and

Communication Skills ~ Great Customer Service Skills ~ Good Multi-

Tasking/Organization Skills

REFERENCES AVAILABLE UPON REQUEST

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