Dawn Ballesteros
San Antonio, TX 78251
*****************@*****.***
Targeting Position in Admission/Administration
. Bi-lingual, self-motivated, detail-oriented, customer service focused
individual offering strong communication skills, and a high desire to
succeed.
. Quickly learn and master new programs and procedures; successful in both
team and self-directed settings; and proficient in a vast range of skill
sets including Microsoft Office Professional.
. Prior experience in credit and loan application processing; superior
clerical and financial skills.
Experience
COUNTER SERVICE, CASHIER, EXPEDITOR
Bill Miller Bar-B-Q 2011 to present
. Leverage strengths in customer service, problem solving
and 1999 to 2002
. Control and balance cash drawers
. Operate food slicers
Owner - I'll Do It Housekeeping 2009 to present
. Perform various house cleaning and maintenance activities
. Organize schedules to accommodate client's needs
. Client referral based business, ensure customer satisfaction
Customer Service Representative 2008 to 2009
Valero
. Provide customer service and satisfaction, sales growth
. Promote safety and security awareness
. Inventory processing, food preparation, maintenance of premises
Customer Service/Collections Representative
Economy Finance 2003 to 2005
. Credit Report and loan application processing, financing assistance
. Face to face and telephone customer service, provide expertise and advice
. Develop customer rapport to prevent and improve delinquencies
Education
TEXAS CAREERS - SAN ANTONIO, TX
Southwest High School
References
AVAILABLE ON REQUEST