Active Directory Project Manager

** ******* ****, ***** ** ***** Phone 908-***-****

E-mail **********@*****.***

James R. Zirpoli Jr.

Technical Skills Software

Windows Server, 2003 Server XP, 2008 server, 2010 server, Vista, Windows 7, Mac OSX

(Lion, Mountain Lion, Mavericks )MS Office/Outlook 2003, 2007, 2010, Exchange 2010,

2013, Proprietary media and business applications, Oracle, Active directory

administration/Migration, ERAS data encryption. EClinical Works, Cerner, IMS Sweetmed,

NextGen, Cisco VPN, Check Point VPN, Adobe, Citrix, Remote connect, PC anywhere,

Infra, LanDesk, Acronis, Ghost., ITCM.

Professional experience

08/14 – 09/14 Techlink Systems Inc. – Active Directory Support / Project

manager Consultant at LFUSA.

• Verify that computer and user AD accounts successfully

m igrated after the automated process ADMT was run the

p revious night.

• Troubleshoot and repair any issues caused during the

m igration. Including but not limited to issues with software,

restoration of lost data, missing share drives and printers.

• Manually migrated computers or users AD accounts that failed

to migrate automatically.

• Assigning users and computers to the proper AD groups and

OU.

02/14 – 6/14 Renner Brown – Project Manager At Barnabas Health

Project Scope: High profile project to secure the patient health information of 17

doctor practices acquired by Barnabas Health. All sites needed a full

infrastructure overhaul, as well as all computers replaced. Project time parameters

were set by HIPAA with millions of dollars of fines if project was not completed

by said deadline.

• Successfully managed the replacement of 220 computers at

seventeen health practices to new H IPAA security

requirements.

• Successfully secured all the practices computers, and

i nfrastructure.

• Worked daily with vendors to determine if their software was

compatible with Windows 7, ERAS data encryption, and

Symantec endpoint 12.

• Managed a team of four consultants brought in to implement

t he parameters of the project.

• Assigned tasks and managed the infrastructure aspects of the

p roject. Utilizing Barnabas networking and server

departments.

• Researched and determine if the servers at each Practice met

Barnabas standards.

• Coordinated the implementation of Windows 7, and all

required software for 220 computers.

• Coordinated the implementation of the Barnabas Health

network at all seventeen locations.

• Coordinated the migration of the Practices servers to the

Barnabas network.

• Determined any needs for additional data runs at each

location.

• Scheduled the installation of the data cabling at each location.

• Scheduled and supervised the installation of the new

computers, and data migration at each location.

• Worked with vendors, and Barnabas staff to correct any post

conversion issues.

• Trained Barnabas desktop staff on the new software for the

acquired practices.

09/13 – 11/13 Techlink Systems Inc. – Active Directory Support / Project

manager Consultant at LFUSA.

• Verify that computer and user AD accounts successfully

m igrated after the automated process ADMT was run the

p revious night.

• Troubleshoot and repair any issues caused during the

m igration. Including but not limited to issues with software,

restoration of lost data, missing share drives and printers.

• Manually migrated computers or users AD accounts that failed

to migrate automatically.

• Assigning users and computers to the proper AD groups and

OU.

• Discovered and resolved a major issue with AD for one of the

business units.

• Managed and manually completed the migration project for

one of the business units. Containing over 300 computers and

users in 3 states.

• Coordinated the schedule with the migration team and end

users for the Mac portion of the project.

05/12 – 03/13 Citadel Information Services – Sr. Desktop Support Consultant at

Emblem Health

• Member of the windows 7 migration team

• Load Windows 7 on desktops and laptops for the migration

p roject

• Load and configured software on desktops and laptops

• Make changes to users and computers in Active Directory

• Created user accounts in Active Directory

• Created Email accounts in exchange 2013 in AD

• Provide level 2&3 application support for business

applications.

• Provide level 2&3 support for Windows XP, 7, Office 2003, 2010

• Provide level 2&3 remote support for representative on the

road

• Diagnose hardware issues

• Trained all new consultants

• Worked with other departments diagnosing issue with DNS

and active directory.

• Active directory administration 2008 and migrations of single

and multiple users from 2008 to 2012

01/01/06 – 11/01/11 Kaplan Inc - Regional Field Engineer

• Lead technician responsible for ninety six remote locations spanning

five states

• Provide phone and onsite support for end users.

• Technical liaison between the clients in the field and the

software developmental teams in the home office.

• Level 2&3 application support for proprietary applications.

I ncluding installation and maintaining the software, as well as

support to the clients using these applications. Applications

ranged from streaming media players to applications designed to

i ncrease daily productivity.

• Provide level 2&3 support for Windows NT, 2000, XP Microsoft

Office 2000, 2003, Microsoft Exchange (client).

• Assisted clients on training of new personnel on proprietary

applications.

• Developed and implemented a preventative maintenance

program. That reduced the amount of hardware failures. As a

result of the program it reduced down time for the users, and

t he number calls to the help desk.

• Developed a schedule that allowed for me to give more face time

to locations that were far from the home office. Therefore

enhancing the level of support they were receiving.

• Daily responsibilities included but limited to maintaining all

systems at site level, and remotely. Travel to sites to troubleshoot

and repair any problems

08/05 – 11/05 The Wand Corporation

• Installer - installation of small computer networks at site level for

customers through out the east coast.

• Complete wiring of networks at site level

• Responsible for training customers on the system (hardware and

software)

• Assisted in the training of other productive employees.

06/02 – 03/04 The Briad Group

• Lead technician in charge of fifty remote locations spanning from

Philadelphia PA to Queens NY

• Daily responsibilities include maintaining all systems at site level,

head office, and remotely. Travel to sites to troubleshoot and

repair any problems

• Responsible for procurement of new and/or replacement hardware.

I nitiated and followed through on hardware service calls

• Reduced calls to IS hotline by 70% by correcting preexistent

reoccurring problems, increasing user education and the

i ntroduction of a enterprise wide anti virus campaign

• Provide level 2&3 support for Windows NT, 2000, XP, Office 97,

2000, XP, Microsoft Exchange (Client),Wand POS systems

• Built networks at 5 new locations (Cabling, configuration)

• Project manager on a 1.5 million dollar enterprise wide upgrade to

onsite systems

09/00 –10/00(12/00) PC Help Services Clark, NJ

•Onsite lead technician for Dendrite International Morristown, NJ

/ onsite at Pfizer ( different locations around the country )

• Coordination of daily operations with Dendrite

• Lead technician on job site

• Installation of dial up internet software on laptops

• Configuring user profiles on laptops for the software

• Level 2 troubleshooting and repair on laptops.

• 03/00 –5/00 Qualtech contracting / onsite analyst for Bell Atlantic

Education

01/99 – 06/99 The Chubb Institute, North Brunswick, N.J

Degree in Computer Technical Support

• Hardware and software t roubleshooting skills

• Installation and configuration of operating systems and

applications

• Novell NetWare 4.11: manage NDS object, set up and

maintain both file system security as well as NDS security;

manage Print Services and implement NetWare 3.12

• Windows NT 4.0 Workstation: manage users and groups in

SAM; set up and maintain registry as well as both roaming

and local profiles; provide disk administration; set up and

maintain remote access service: administer both file and

d irector security.

09/97 – 06/98 Union County College, Cranford, N.J

Computer Science, and Business courses taken Using a broad array of voice

and data networks

Designing interconnected global networks

Working with a wide variety of computer hardware and software

Contact this candidate