Customer Service Manager

LOGAN WHITE

*** ***** *****, ********, **** ***40 - 614-***-**** (H) - 614-***-**** (C)

- **********@****.***

Summary

Restaurant manager with a great winning attitude and desire to deliver a

exceptional dining experience. Focused on setting high expectations and

raising service standards every day. Working hard to provide guests the

great experience that they deserve every time they walk through those

doors.

Highlights

Staff development talent

Customer-oriented

Strong leader

Supervisory skills

Stable work history

Operations management

Adaptable

Experience

Charley's Grilled Subs

November 2014 to Current

Assistant Manager

Columbus, OH

Scheduled and directed staff in daily work assignments to maximize

productivity.

Exhibited thorough knowledge of foods, beverages, supervisory duties,

service techniques, and guest interactions.

Communicated well and used strong interpersonal skills to establish

positive relationships with guests and employees.

Developed and maintained exceptional customer service standards.

Worldwide Marketing

Brand Manager

August 2014 to November 2014

Handle direct marketing and sales for various fortune 500 companies.

Conduct preliminary, second, and final interviews with candidates.

Train and develop new staff into management positions.

Panera Bread

June 2012 to August 2014

Assistant Manager

Columbus, OH

Efficiently resolved problems or concerns to the satisfaction of all

involved parties.

Minimized loss and misuse of equipment through proper restaurant

supervision and staff training.

Assigned tasks and oversaw the direction of employees to ensure compliance

with food safety procedures and quality control guidelines.

Performed restaurant walk-throughs to gauge timeliness and excellent

service quality.

Education

Northridge High School

2012

High School DiplomaJohnstown, OH, United States

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