Engineer Customer Service

VIRIDIANA CARRION

***** ******* ******** **, ********, TX 77407 C: +1-281-***-****

***************@*******.***

Profile

Goals and detail oriented Mechanics & Electronics Engineer with over 3 years of experience in

oilfield operations.

Skills

Drilling Record System Management

Drilling Optimization

Sales and Technical Support

Software Simulations

Engineering Translator

Operations

Accomplishments

Sales and Technical Support

Responsible for keeping communication channel with the client, his satisf action with

the product and providing the necessary technical support.

Drilling Software

Performed multiple optimization simulations.

Kept the drilling record system database complete and in perfect order, with the

information of all drilled wells in Mexico, Belize and Guatemala.

Staff and Tools Managing

Planed, secured, and coordinated the proper delivery and placement of tools and man

power in each job and phase of it, at every moment.

Professional Experience

TRANSLATOR Jan 2014 – Today

Translations spanish-english-spanish of engineering documents for Emcisa SA de CV.

TECHNICAL SALES SUPPORT ENGINEER Jul 2012 – Feb 2013

SMITH INTERNATIONAL, A SCHLUMBERGER COMPANY – CD DEL CARMEN, CAMPECHE, MEX

Prepared simulations and reports with the DBOS (Drilling Bit Optimization System)

Software, used for the proper selection of tool based on formation compressibility,

helping the sales and operative team to select the best solution for each application,

substantiate the technical proposals, as well as aiding in the solving of failure analysis.

Performed the data entry of the jobs on Smith's database DRS, keeping it upda ted,

helping the information to be complete and accessible for everyone at every time.

OPERATIONS & SALES ENGINEER May 2011 - Jul 2012

SMITH INTERNATIONAL, A SCHLUMBERGER COMPANY – CD DEL CARMEN, CAMPECHE, MEX

Managed, planed and coordinated the delivery of tools and personnel on each job.

Generated statistical analysis, sales and performance reports, failure analysis, etc.

Kept customer service at all times, assisting to daily meetings, creating technical

proposals, justifications and performing presentations.

Developed standardized procedures.

PRODUCT ENGINEER Apr 2010 – May 2011

SMITH INTERNATIONAL, A SCHLUMBERGER COMPANY – VILLAHERMOSA, TABASCO, MEX

Trained to provide engineering support as part of the Drilling and Evaluation Specialists

team with knowledge in tools like whipstocks, jars, underreamers and bits.

MWD TRAINEE Dec 2009 – Apr 2010

PATHFINDER, A SMITH INTL/SCHLUMBERGER COMPANY – VILLAHERMOSA, TABASCO, MEX

Successfully accomplished training program for Measurement -While-Drilling Engineers.

MECHANICAL MAINTENANCE PLANNING ASSISTANT Sep 2009 – Oct 2009

PEMEX PETROQUIMICA – COATZACOALCOS, VERACRUZ, MEX

Developed, corrected, evaluated and documented requisitions and technical files.

MECHANICAL MAINTENANCE SUPERVISOR Oct 2008 – Dec 2008

PEMEX PETROQUIMICA – COATZACOALCOS, VERACRUZ, MEX

Supervised and coordinated the crew for the mechanical maintenance of pressure

safety valves and pumps.

CONTROL ENGINEER Oct 2007 – May 2008

KONTROLABLE – MONTERREY, NUEVO LEON, MEX

Programmed PLC's.

Created and modified engineering designs in AutoCad.

TRANSLATOR Aug 2002 – Aug 2005

TRADUCTORES PROFESIONALES, S.A. DE C.V. – MONTERREY, NUEVO LEON, MEX

Developed quotations and translations spanish-english-spanish of manuals and technical

documents.

Education and Training

BACHELOR IN MECHANICS AND ELECTRONICS 2002 - 2007

TECNOLOGICO DE MONTERREY – MONTERREY, NUEVO LEON, MEX

TRAINING PROGRAMS:

Industrial Networks course at Göppingen University in Germany, during summer of

2007.

Pathfinder's MWD training program in Houston, Texas during winter of 2009.

Smith's Training program as drilling and evaluation engineer in Houston, Texas from

June 2010 to December 2010.

Smith's training in Drilling Optimization Analysis System in Houston, Texas during

2012.

Smith's training in Drilling Record System in Houston, Texas 2012.

Defensive driving training provided by Schlumberger.

Rig Pass

Affiliations

Designed driver campaign promoter.

Tec-Milenio University volunteer teacher.

Additional Information

LANGUAGES:

Spanish: Advanced

English: Advanced

Portuguese: Beginner

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