Customer Service Sales

TyLesha Hopes

Recent University of Texas Alumnus Seeking Full Time Employment

Arlington, TX

************@*****.*** - 972-***-****

Obtain a position to maximize servicing and organizational experience while working to help achieve company's

growth.

Conducive Attributes and Skills:

Excellent verbal and written communication skills

Exercises a great positive attitude

Pays close attention to detail

Excellent customer service skills

Successful in multitasking

Strengths in organization and mastering new procedures quickly

Adaptable and flexible in a fast-paced environment

French-Beginner level

WORK EXPERIENCE

Visitation Monitor

Relevant Knowledge - Dallas, TX - February 2014 to December 2014

Responsibilities

Provided supervision for parents and children while conducting visits.

Documented detailed notes from visits.

Communicated with social workers about interactions and requests from visits.

Skills Used

Communication skills

Patience

Versatility

Accuracy

Punctuality

Guest Service Representative/Front Desk

Fairfield Inn & Suites by Marriott - May 2012 to December 2014

Met various requests made by guests in timely fashion

Managed checking in/out process

Completed reservations by phone, walk-in, and online

Organized paperwork

Assistant Teacher

YWCA of Arlington - August 2009 to December 2011

Communicated with parents about progress of children

Transitioned from various activity

Coordinated classroom procedures with lead teacher

Levines

Cashier/Sales Associate

Assisted customers with merchandise

Completed sales transactions

Maintained Store cleanliness and display

EDUCATION

Bachelors of Arts in Interdisciplinary Studies

University of Texas at Arlington - Arlington, TX

September 2009 to March 2013

Lancaster High School

2009

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