Customer Service Representative

Latarsha E. Murchison *** Edgewood Street, NE # **8

Washington, D.C. 20017

202-***-****

Objective: To work in an organization that will benefit from my interpersonal skills while offering me an opportunity for growth.

Experience:

2/2011-Present Secur America LLCWASHINGTON, Washington, D.C. (Security Guard)

. Responsible for greeting visitors upon arrival.

. Signing in visitors as well as contractors.

.Giving visitors and contractors electronic access to the elevators.

. Monitoring CCTV's at Security Desk.

11/2001-2/2011 Guardsmark, Inc. Washington, D.C.

(Security Guard)

. Responsible for greeting visitors upon arrival.

. Signing in visitors as well as contractors.

. Giving visitors and contractors electronic access to the elevators and floors.

. Monitoring CCTV's at Security Desk.

4/2001-7/2001 Standard Parking Washington, D.C.

(Cashier)

. Responsible for handling customers money upon departure from the hospital.

4/2000-9/2000 ComCast Cable Silver Spring, MD

(Customer Service Representative)

. Responsible for providing customers with Digital Cable Service

. Upgrading existing customers and handling customers inquiries.

Education: 1994-1997

Calvin Coolidge Senior High School, Washington, D.C.

. Graduated Class of 1997

Skills: Proficient in:

. Document Coding

. Filing

. Word Perfect

. Windows 95

. Lotus 1-2-3

. Scanning

. Excel

. Proficient in the use of copier equipment.

References: (Available upon request).

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