Customer Service Representative

JUDYLAR A. SOLIS

****-* ****** **. *** del Pilar, Makati City 1230

Mobile no: 093******** / Email: ************@*****.***

OBJECTIVES: To apply as a Spanish Customer Service Representative and

use my knowledge in the said language.

Qualifications:

- good interpersonal skills

- team player

- good communication skills

- computer literate

Work Experiences:

*Spanish Bilingual Representative

Jan.'15-Feb.'15

Pinoy Partners Outsourcing Corp.

-answers calls and emails of passengers/

Airlines either in Spanish & English

*Customer Service Representative

Feb. '13- Oct.'14

-Concentrix, Quezon City

Handles sprint account, assist

Customers in billing, troubleshooting

And inquiries in their account

*Customer Service Representative

Oct. '12- Jan. '14

-VXI Holdings Inc.

Jupiter St. Bel Air, Makati City

-money transfer, Financial account

* QUALITY SPECIALIST

June '07 - Sept. '12

- Pacific Hub Corp.

21st /F Robinsons Equitable Tower

Ortigas,Pasig City

- validate/listens/coach/monitors agents to

Make sure they are within the clients parameters

* CUSTOMER SERVICE REPRESENTATIVE April'04 - August 07

Intellicare / Asalus Corp.

V.A. Rufino St. Legaspi Village, Makati City

- responsible in handling customers or clients inquiries

And complains over the telephone.

-giving accurate information limited to their health benefits

- calls admitted clients who needs further assistance in the

hospitals

To give confidence and peace of mind that their benefits will be

utilizes correctly

Within their limits.

* PHARMACY ASSISTANT

October'03- Feb.'04

Watson's Personal Care, Phils.

SM Cubao Branch

- assist Pharmacist in dispensing over the counter

medicines.

* FRONTLINERS / USHERRETTES

September'02- Oct.'03

Cultural Center of the Philippines

Roxas Blvd. Pasay City

- concerns with the safety, welfare, convenience of

the guests.

Educational Background:

College: B.S. OCCUPATIONAL THERAPY

OUR LADY of FATIMA UNIVERSITY

2002

TRAININGS ATTENDED:

Instituto Cervantes, Manila

-Spanish Language Nievel 11(B1.3)

Kalaw, United Nations, Manila

Language Institute

-60 hrs. Spanish Language

Spanish Language

-100 hrs. Spanish Language Training

TESDA, Taguig City

Character reference available upon request...

Contact this candidate