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Customer Service Nursing Home

Location:
San Francisco, CA
Posted:
March 06, 2015

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Resume:

David Ruiz del Vizo

*** ***** ******

San Francisco, CA 94133

Phone: 415-***-****

************@*****.***

Exceptional technical writer, copy editor, proofreader, and acquisitions expert distinguished from peers by outstanding

eye for detail, creative flair, and resolute determination towards maximizing quality and creating error-free copy in

fast-paced environments. Acknowledged for executing balanced judgment in deadline-critical projects, delivering on-

time, high-quality work, and willingness to share expert technical knowledge with team members. Fluent in written

and spoken Spanish. Outstanding command of English grammar, style and usage. Expert at using copyediting marks,

the Chicago Manual of Style, the Associated Press Stylebook, and other industry-standard style guides. Professional

strengths include:

• Composing, copy editing, and proofreading technical manuals, eBooks, and manuscripts

• Translating articles, manuscripts and web content from English to Spanish

• Expert Proficiency with Microsoft Office 2010/2013 Suite, including Tracking Changes and Comments in

Word

• Expert Proficiency with Acrobat XI Pro PDF Editor and Photoshop

• Working knowledge of HTML 5.0, CSS 2, XSL, and BIP MS Word Plugin

• Supervising and mentoring junior editors

EXPERIENCE

GURU, INC., Pittsburgh, PA

Copy Editor & Proofreader

2009 – Present

Wrote technical material, researched, fact-checked, and edited articles and web content. Implemented SEO and social

media best practices. Produced over 500 SEO articles and web content under tight deadlines. Translated legal

documents and transcriptions from English to Spanish. Copy edited and proofread fictional manuscripts. Copy edited

and proofread technical manual for Amazon.com.

BLOOMING TWIG BOOKS, New York, NY

Publishing Operations Manager

2009 – 2014

Consulted with authors to improve books’ content by copy editing, proofreading, formatting, indexing books’ galleys,

and overseeing production with graphic artist/typesetter. Read acquired manuscripts and wrote detailed analysis to

Publisher for publication consideration. Supervised and mentored staff in copy editing and proofreading manuscripts.

Translated book from English to Spanish.

SAN FRANCISCO CHRONICLE, San Francisco, CA

Service Assurance Representative

2004 - 2009

Wrote and copy edited compliance and customer service training manuals. Wrote proposals for improving

communications among the Circulation Department and other departments in the company. Composed and edited web

pages for company intranet.

Led Quality Assurance team by developing solutions to implement timely delivery of newspapers. These led to

substantially fewer reports of missed deliveries.

EDUCATION

San Francisco State University, San Francisco, CA

B.A. Sociology and Journalism (double major)

University of California, Berkeley, Berkeley, CA

Master’s Degree Coursework, Graduate School of Journalism

BOOKS SUBSTANTIVELY EDITED

• Amazon-Lending-Library-Step-By-Step-Beginners

Amazon Lending Library

• Betty White: The First 90 Years by Andrew E. Stoner, Blue River Press, 2013, ISBN: 978**********

Betty White: The First 90 Years

• Blind But Now I See: The Biography of Music Legend Doc Watson by Dr. Kent Gustavson, Blooming Twig

Books, 2012, ISBN: 978**********

Blind But Now I See: The Biography of Music Legend Doc Watson

• Boss Lady: Seven Life Principles To Reign In The New Economy by Fatima Scipio, AuthorHouse Books,

2012 ISBN: 978**********

Boss Lady: Seven Principles To Reign In The New Economy

• El Tiburon by Heidi Schussman, Vinspire Publishing, to be published in 2015

• If Your Website was an Employee Would You Fire it? Left Of Center Marketing & Publishing, LLC. ISBN:

978**********

If Your Website Was An Employee Would You Fire It?

• Light, Love, Life, Shalom: Your Path To Happiness to Work and at Home by Dr. Steven Steinberg, Blooming

Twig Books, 2011 ISBN: 978**********

Light, Love, Life, Shalom: Your Path To Happiness To Work And At Home

• Naked In The Nursing Home : The Women's Guide to Paying for Long-Term Care Without Going Broke by

Harold L. Lustig, Blooming Twig Books, 2011, ISBN: 978**********

Naked In The Nursing Home: The Women's Guide To Paying for Long-Term Care Without Going Broke

BOOK TRANSLATION FROM ENGLISH TO SPANISH

• Si Tu Página Web Fuera Empleado, Lo Despedirías?

Si Tu Página Web Fuera Empleado, Lo Despedirías?



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