Sales Customer
Resume:
HASSAN AYOUB
****, ******* ***. *** **, Brooklyn, NY. 11203. 347-***-****. ***********.**@*****.***
OBJECTIVE: To obtain a Technical Support Specialist position within a company where I can utilize my training
and technical skills.
SKILLS & QUALIFICATIONS:
Microsoft Office, Access, Word, Excel and PowerPoint.
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Knowledge of Windows XP/Windows Server 2008, HTML, Web Design and Database
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Management.
Active Directory Configuration, TCP/IP, Remote Access, Group Policies and Network Access
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Policies.
Management of Cisco Networking Environment.
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Client Specific Relational Database.
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Programming with Microsoft Visual Basic 2008.
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Systems Analysis and Design: Planning, Analysis and Implementation.
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Microsoft Windows Client Technology.
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Implementing Network Security.
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Bilingual: English, Arabic, French and Swahili.
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EDUCATION:
02/10 – 09/11 ASA College, Brooklyn, NY.
Associate of Occupational Studies Degree in Network Administration & Security.
EXPERIENCE:
06/11 09/11 Externship at BCHS, Inc. Brooklyn, New York.
IT Helpdesk (Intern Trainee)
Provided a wide array of assistance and support to other students working on
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programming projects, including providing instruction on projects requiring the use of
Visual Basic, MS SQL Server 7.0, HTML, ASP, IIS, the entire MS Office package and
use of the Internet.
Developed various methods of effectively explaining and demonstrating complex
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concepts to students.
Assisted with network maintenance and troubleshooting issues.
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01/01 05/09 Virgin Entertainment Group, Inc. New York, NY.
Sales Associates, Merchandiser and DJ.
Operated a point of sale register as well as excelled in listening to customer needs,
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articulated product benefits and created solutions that provided value to customer.
Cooperatively worked with others to produce and deliver required work.
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Provided DJ services for yearly Virgin Christmas party.
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Built and maintained enduring customer relationships to boost sales and generate repeat
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business.
REFERENCES: Available Upon Request.
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