Management Maintenance

Mersedes Morales

***** *. **** ***. ******, CO. 80239

720-***-**** • ***********@*******.***

https://www.linkedin.com/pub/mersedes-morales/4/57/303

Summary of Qualifications

5+ years of business experience including management responsibility of multiple projects. In fleet we bought out fully amortized vehicles which resulted in an expense reduction of $192,000 a year. Received "Award of Excellence" for excellent consulting services provided to drivers, managers and vendors. Ensure state DOT compliance and safety driving habits against company policies. Measure productivity and seek cost-reduction opportunities.

Professional Experience

Cricket Wireless, Inc., Denver January 2011 –January 2015t

Analyst Training Operations

Manage the National Fleet for Cricket Wireless consisting of 514 units distributed among Sales, Marketing, and Engineering & Operations departments. Manage all aspects of Fleet Management, leasing, fuel and driver services, licensing, accident reporting, safe vehicle operations, cost control and outside vendor management. Responsibilities include: *Vendor Relations: leases, fuel and maintenance services for entire fleet, telematics and licensing and registrations. * Census Reports: assuring accurate vehicle/driver assignments and accurate garage address assignments *Month-over-Month Expense Tracking: Fixed expenses which include: lease expense, tax and licensing and registrations, variable expenses which include: fuel and maintenance cost. *Year-over-Year Expense Tracking: comparison of fleet expenses from one year to the next *Fleet Performance: Maintenance cost per mile and fuel cost per mile - adherence to utilizing preferred vendors for maintenance, controlling non-fuel purchases and unwarranted fuel purchases. *Annual Replacement Forecast *Inventory Management: Retirement of vehicles, reassignment of vehicles, vehicle replacement (Contingent on Budget Availability)

Cricket Wireless, Inc., Denver October 2007 – January 2011

Admin Assistant I

Support the West Region Network Operations Manager and all direct reports. Handle multiple tasks and projects for 10+ markets (i.e., invoicing, PO requests, receiving, record management, data entry, travel, trainings, fleet, reports and more). Manage the procurement side of our department, responsible for all requisitioning, receiving and reconciliation of PO's. Assist Supervisors in negotiating with vendors to obtain the lowest bids, saving the company money. Process new vendor requests when needed by following all procedures necessary. Manage and track all budget forecasting for our department, this includes all Operating and Capital expenses. Track all OTL% time for our department. Coordinate meetings and trainings when applicable. Responsible in managing travel arrangements and enter expense reports for the region. Manage Fleet - Keep track of all the expenses on fuel, maintenance, and repairs on our fleet vehicles. Other responsibilities include: *Strong Communications skills. Communicate effectively, deliver *diplomatically resolved customers complaints on as-needed basis *Ability to follow instructions well and make decisions with no supervision *Maintained all record-keeping procedures without error *Delegated responsibilities to employees to meet company's expectations around the office area. *Effectively developed telephone communication skills and consistently met quotas

Education

University of Phoenix, Parker March 2014

Bachelor of Business Management

Additional Information

• Skills: Strong analytic and planning skills, combined with the ability for cross-functional coordination to drive meeting organizational goals. Productive and efficient, self-driven with high energy and can readily adapt to change. Certifications: MS Office Suite 2003, 2007 & 2010 programs: MS Word, Excel, Access, PowerPoint, 311 - General Intro to GSM, 511 - General intro to LTE, 512 - Technical Intro to LTE, 513 - LTE Design and Opto, Advance Interpersonal Relationships - Communications and Fleet Operations.

• Languages: Bilingual- Fluent Spanish and English.

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