HOUSTON, TX *****
**********@*****.***
RUTH JANYCE SEYMOUR
Outstanding verbal and writ ten communicating skills.
SKILLS &
A BILIT IES
Accurate keyboarder, with typing speed of 45 wpm. Proficient in Microsoft Word, PowerPoint
and Excel.
Strong skills in project management, prioritizing tasks and meeting deadlines. Organized
and detail oriented.
Excellent at understanding and communicating complex and technical info clearly and
concisely; adjusting language and terminology in a professional manner.
Able to develop, maintain and strengthen business relations with clients.
Ability to work independently, manage t ime effectively, multi-task and problem solve.
EXPERIENCE CUSTO MER SERV ICE REP, XEROX
September 2013- January 2015
Handled high call volume and utilized multiple databases and resources. Analyzed customer
accounts, determined appropriate resolution and patiently resolve issues and complaints.
ATTE NDANT, PURPL E H EART
October 2012- August 2013
Received donated goods from donors, assist with unloading cars and t railer. Provide receipts
to donors for tax purposes
WARE HOUSE WORKER, ATLANTA HO ISERY
August 2010- February 2011
Pulled merchandise from warehouse for retail orders. Priced, tagged and packaged
merchandise.
DR I VE R, PROFESSIONAL TRANSPORTAT IO N I NC
September 2008- February 2009
Transported railroad crew to various destination throughout Georgia, Alabama, Tennessee
and South Carolina. Mainta ined accurate up to date records on t rip sheets.
CUSTO MER SERV ICE REP, M R. SERV ICE
A ugust 2005- June 2007
Perform data entry duties, including appointment scheduling for repair services.
Communicated effectively with cliental. Corresponded with company representatives via
phone and emails.
E DUCATION M I A M I CAROL C I TY SEN IOR H I G H SCHOO L- M I A M I, F L - D I PO L MA
Graduated 1981
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