Insurance Assistant

Teresa Jordan-Corbett

***-** ***** ******, ****** Village, NY 11429 347-***-****

**************@*****.***

Qualifications Profile:

. Analytically-minded MBA successful in fast-paced, deadline-driven

environments, with a superior attention to detail

. Talented administrator able to quickly compile, coordinate, and

analyze information for complex documents and reports

. Proven ability to evaluate and streamline operational processes to

optimize efficiency; carefully conduct reviews, audit checks and

investigations, rapidly identifying and resolving problems

. Outstanding oral and written communication, drafting well-organized

reports and delivering high impact presentations

Education: Everest University Largo, Florida

MBA, Magna Cum Laude, 2008 GPA 3.9

Metropolitan University Clearwater, Florida

BA, Criminal Justice, Cum Laude, 2006 GPA 3.9

Skills: Language: Spanish Level II

Computer: MS Word, Excel, and Outlook, Type 40-50 wpm

Database: McCracken Strategy: Commercial Loan Servicing

Software

Synergy: a software tool that provides software configuration

management

ACBS: Advanced Commercial Banking System -

A comprehensive commercial lending and trading system that supports

the

lending process

CoreLogic: A system that provides mortgage application, loan

performance data

and property tax valuation

Professional SANTANDER BANK, Brooklyn, NY

Experience: Commercial Operation Specialist 2011- 2013

. Managed 500 multi family and escrow loan accounts, worth $5 million -

$25 million dollars or more to assure proper insurance coverage

. Effectively utilized written and verbal communication skills

significantly reducing the need for force place coverage on accounts

. Collaborated with broker, agent, or borrower to ensure proper

insurance coverage was in place and assured loan-mortgage agreements

were in compliance

Checked and verified insurance coverage of the insured and force placed

coverage when deficiencies were found

Processed renewal policies, reviewed and verified compliance of insurance

. Obtained invoice for payment on renewal bills for escrow accounts

. Managed flood insurance loan accounts while assigned to the Flood

Insurance Team, and provided assistance with Flood Insurance Audit

. Ordered flood hazard determinations to ascertain if a potential

client's property was in a flood zone, and executed appropriate

procedures relating to location

. Assisted managers, teams, and colleagues with special projects as

needed

Cohen & Slamowitz, Woodbury, New York

Administrative Assistant 2009 to 2011

Recognized as a fast learner who maintains error free productivity

. Supported operations for a legal firm by performing administrative

functions

. Processed court summons and judgments, obtained appropriate signatures

and matched affidavits with judgments

. Employed skip-tracing tactics to obtain information

. Processed cover letters for checks

. Input billing information and performed additional data entry

functions

Jack Rice Insurance LLC Largo, Florida

Commercial Lines Assistant 2001 - 2009

. Recognized as the first Commercial Lines Assistant to process

flawless, 100% accurate endorsements

. Conducted policy analysis, investigations and identification checks as

needed to validate client coverage

. Developed streamlined procedures for audit processing and certificate

production

. Assisted in creating procedure manuals and trained associates in

company policies, practices and procedures

. Managed policy changes and responded to client inquiries

. Prepared I.D. cards, certificates of insurance, binders and

cancellations

. Maintained electronic and manual suspense file for correspondence and

endorsements

. Performed audit checks and follow-ups for timeliness and accuracy

. Completed special projects assigned by Vice President, Manager and

Producers

. Corresponded with policy originators and followed up on outstanding

policies and endorsements

. Processed commercial insurance policies, endorsements, and audits

Ugly Duckling Corp. Clearwater, Florida

File Room Clerk 1999 - 2001

Collected and sent out 20 titles in one day while assisting the Lien

Release of Titles Department

. Compiled and scanned sales data files for placement in customer's

files

. Retrieved new deals from car lots in 3 different states

. Prepared and separated outgoing and incoming mail for distribution

Kelly Services St. Petersburg, Florida and Clearwater, Florida

Administrative Contract Positions 1994 to 2001

. Received company award for superior job performance

. Frequently requested by companies for additional assignments as a

result of "job performance"; received multiple direct employment

offers

. Completed multiple short to mid-range administrative assignments for

local companies

. Performed data entry, basic accounting, and filed information and data

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