Customer Service Manager

Location:

Posted:

March 05, 2015

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Phone: 313-***-**** E Mail: **************@*****.***

Objective

To attain a position with a well established organization with a stable environment that will lead to a lasting relationship in

the Accounting Department. Contributing to your organizations success through the proficient use of my strong

organizational, managerial, and educational expertise.

Experience

Westmoreland Sales Logistics Manager May 2012 Present

Ensure compliance of all GMP’s OHSA, and other regulatory directives to ensure product safety, and safe working

practices. Work with 3rd party logistics companies in Canada, US, and Mexico. Preparing Customs documentation. Monitor

throughput transactions outbound and inbound, loading, returns, for accuracy and timely completeness in accordance to

customer and company requirements and expectations. Direct, train, and hire a direct staff of 13.

Westmoreland Sales Inventory Control Manager April 2011 May 2012

Maintain integrity in warehouse through cycle counting, slot audits, and physical inventories. Resolve discrepancies timely

and implement a corrective action to reduce or eliminate adjustment. Coordinated with leads, managers, and supervisors

in identifying root cause for operational errors and improved efficiency and inventory integrity. Assisted in the coordination,

development, revision, and maintaining the Standard Operating Procedures.

Liberty Tax Services Tax Preparer January 2011 Present

Prepared and assist in completing simple to complex tax returns for individuals and small businesses. Provided excellent

customer service support.

Provision Auto Body Accounting Clerk January 2011 Present

Prepared and assist in completing simple to complex tax returns for individuals and small businesses. Provided excellent

customer service support.

Education

Eastern Michigan University [Pending Graduation December 2015]

Bachelors in Accounting Information Systems