Ryan Greg C. Calunnag
093********/4470339
****************@*****.***
OBJECTIVE
To obtain a fulfilling position where I could practice my profession and apply my skills
that I acquired through training and work experience. Furthermore, it is my goal to practice
my chosen profession in accord with the fast – changing trend in modern technology.
WORK EXPERIENCE
JULY 2014-January 2015 Technical Support Engineer
Technical Support
Emerson Industrial Automation
8th Floor Cybergate Plaza Compound EDSA, Mandaluyong City
Responsible for providing technical support, consultation and on-site/remote
diagnostics on Emerson Process Management products/systems, This involves
troubleshooting, problem analysis solution to installation, configuration and
integration.
Successfully works to reduce product problem resolution time and support efforts to
develop training and troubleshooting resources (e.g. procedures, diagnostics, and
documentation).
Communicates & coordinates with Emerson Business Partners and Field Service
Organizations worldwide, Technology, Marketing and Manufacturing to resolve
customer product problems at a local and global level, correct product issues, and
gives input on product direction.
Maintains ownership of all customer problems received provides timely updates and
sets the escalation priority.
FEBRUARY 2013 – JULY 2014 Mobile Testing Engineer
Research and Development Department
Cosmic Technologies Incorporated
901 Apacible cor. Leon Guinto St. Ermita Manila
Provide test report for every new software version of the project.
Responsible for providing pre-test feedback for possible new projects
Develop test plan to make testing more efficient and more accurate to be able to
minimize bugs during mass production.
Conducts 5Y and fishbone method to solve project problems.
Conducts Field Test for 3G and 4G connection of new units
SKILLS AND ABILITIES
LAN and WAN infrastructure configuration
VoIP configuration
IPV4 Subnetting and Supernetting (Route Summarization)
IPV6 configuration
Static Routing
Dynamic Routing using EIGRP, OSPF and BGP
MPLS configuration
NAT configuration
Firewall Policy implementation using Access Control Lists (ACL)
HDLC, PPP, Frame Relay and Metro Ethernet implementation
Basic Switching Concepts
VLAN implementation with InterVLAN Routing
STP (802.1D) and RSTP (802.1W) configuration
Port-based Network Access Control (802.1X) implementation
Wireless Bridge Setup using Parabolic Dishes
Protocol analysis using Wireshark Protocol Analyzer
Network Troubleshooting (CCNA level)
Basic knowledge and troubleshooting on Power Solutions Product (Power Supplies,
UPS (Uninterruptable Power System), Transformers, etc.)
Basic knowledge on Smartphone Devices hardware and software. 3G and 4G
wireless technology.
RF Testing (using QXDM Professional)
Self-starter with definitive problem solving and organizational abilities
Possess excellent communication skills
Able to work under pressure and to manage time productively
Able to work independently or as a team
EDUCATIONAL BACKGROUND
College Bachelor of Science in Electronics Engineering 2007 - 2012
Saint Louis University, Baguio City
HONORS AND AWARDS
CCNA Cisco Certified Network Associate
February 2015-February 2018
Electronics Engineering Board Passer
October 2012 Examination
Dean’s List Awardee
S.Y. 2007-2008
SEMINARS AND TRAININGS ATTENDED
CCNA / JNCIA Dual Certification Bootcamp (with VoIP Training) January 26-30, 2015
MICROSOFT EXCEL 5 DAY TRAINING October 20-28, 2014
PROFESSIONAL BUSINESS COMM TRAINING September 8-10, 2014
ARM, DSP, ANDROID LOG TRAINING (SPECTRUM CHIPSET) May 15-16, 2014
RF FIELD TESTING ON QUALCOMM DEVICES March 14-15, 2014
PERSONAL INFORMATION
Date of Birth: September 10, 1990 Civil Status: Single
Place of Birth: Baguio City Citizenship: Filipino
Sex: Male Religion: Roman Catholic
CHARACTER REFERENCES
AVAILABLE UPON REQUEST