Manager Customer

Jacqueline*L.*Milano*

****.*N.*Sacramento*Avenue*

Chicago,*Il*60625*

EMAIL:*************@***.****

773*320H2878*

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Objective:*

To*obtain*an*entry*level*customer*service/account*manager*

opportunity*where*my*20+*years*of*customer*service,*leadership*and*

organizational*skills*can*be*applied.*

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Experience:*

Wischen,*Chicago,*Il July*2014HOctober*2014*

Sales*Representative/*Account*Representative

• Assisted*in*the*start*up*of*an*on*demand*cleaning*company*

• Coordinated*marketing*events*to*advertise*services*

• Cold*called*potential*customers*in*apartment*complexes*and*

through*various*events*

• Responsible*for*maintaining*ongoing*relationships*with*client*

base*

• Arranged*set*up/*teardown*of*all*events*

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La*Bocca*Della*Vertia 1989HClosed*1/2014*

• Server/*Manager*

• Perform*as*Server,*Hostess*and*Bartender

• Responsible*for*training*new*employees*

• Manage*the*weekly*payroll*

• Work*with*the*Point*Of*Sale*(POS)*system*entering*customer*

orders*

• Execute*orders*via*Grub*Hub*

• Utilize*Open*Table*software*to*accommodate*guests*

• Coordinate*logistics*for*private*parties*

• Maintain*inventory/*replenish*when*needed*

• Investigate*and*resolve*employee*and*gusts*incidents*

• Inspect*dining*room*and*storage*areas*to*ensure*that*health*and*

safety*regulations*are*adhered*to*at*all*times*

• Act*as*back*up*to*kitchen*staff*in*preparing*appetizers*when*

needed*

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Two*Sisters*Catering,*Chicago,*Il*

• Helped*create*and*maintain*client*base*

• Prepare*appetizers,*salads,*sandwiches*and*desserts*

• Set*up*serve,*Dinners,*luncheons*and*Buffets*

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Education/Certificate*

Associates*Degree*2004,*Wilbur*Wright*College,*Chicago,*Il*

Computer*skills*

Working*knowledge*of*Microsoft*Word,*Power*Point,*Excel*

References*

Liz*D’Ortenzi,*Owner*La*Bocca,*773*620H0338*

Annamarie*Piwko,*owner*Two*Sisters*Catering,*312*617H1923*

Jeff*Zehner,*Operational*Manager,*Wischen,*312*342H7444*

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Jacqueline*Milano*Resume**

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