Customer Service Sales

Pranav Bakshi

Mechanical Engineering

TECHNICAL SKILLS

Software Laboratory Certifications

• SolidWorks • Machine Shop Experience • WHMIS Training

• Maple 16 • Pump System • Lab Safety Training

• Ms Office • Fan speed analysis • First Aid Training

• GanttChart • Pressure System • Alberta Class 5 Drivers

License

ACADEMIC & CO-OP STATUS

•

Academic Mechanical Engineering; 6 of 8 academic terms completed

•

Program Anticipated date of graduation: May, 2017

•

Co-op Status Completed 0/4 work terms; available for 4,8,12 or 16 work terms

beginning May, 2015

TECHNICAL PROJECTS

Machining Project Sept, 2014 – Dec, 2014

• Worked with a team of 3 students

• Manufactured a working model of oil pump jack

• Operated in a machining lab

• Created a formal report

Can Crusher Project Feb, 2013 – April, 2013

• Worked with a team of 6 individuals

• Successfully constructed a working can crusher that sorted, counted and crushed cans according to their size

• Made a working model on solidworks and presented in front of an audience

• Managed to complete the project with $200 budged given

Hovercraft Project Feb, 2014 – April, 2014

• Worked with a team of 6 members

• Designed a running hovercraft with given materials

• Successfully completed the course in the given time

• Prepared a formal report and presented in front of an

audience

TECHNICAL WORK EXPERIENCE

Future Shop May, 2014 – Sept, 2014

Product Expert (Home Solutions)

• Recommended merchandise based on individual requirements

• Greeted customers and determined their needs and wants

• Maintained sales records for inventory control

Staples May, 2013 – Sept, 2013

Tech Sales Associate (Connected Solutions)

• Answered customers’ quires and concerns

• Developed product knowledge by reading current vendor tags and attending training classes

• Performed other duties as assigned

OTHER WORK EXPERIENCE

University of British Columbia’s Bookstore Dec, 2013 – till date

Customer Service/Cashier

• Verify the price of merchandise

• Prepare and reconcile sales report

• Sorted and files purchase orders, invoices, etc

Extra Foods July, 2009 – June, 2012

Customer Service/Cashier

• Opened customer accounts by recording account information

• Resolved problems that customers had by determining cause, and selecting the best solution for the customer

• Made sure that all customers found what they wanted

VOLUNTEER WORK EXPERIENCE

Events Coordinator Sept, 2014 – till date

South Asian Student Association (SASA)

• Lead a team and assign tasks to team members

• Organize events on campus

• Track budget and Manage logistics

September 3rd 2013

Orientation Leader at UBC

Engineering OL

• Conduct campus tours

• Present programs to large audience of new students

• Assist in special programs and accept support duties as

needed

November 2nd 2013

Student Leader Conference at UBC

Room Host

• Ensure rooms are set up properly

• Participate in the session

• Collect all evaluations

EDUCATION

University of British Columbia Sept, 2012 – till date

Mechanical Engineering

AWARDS

Rutherford Scholarship (High academic achievement) 2012

Best Presentation (Food Bank) 2013

PROFESSIONAL AFFILIATIONS

The Association of Professional Engineers and Geoscientists of B.C (APEGBC)

ACTIVITIES AND INTERESTS

• Dj at Events

• Technology

• Snowboarding

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