Office Customer

CURRICULUM VITAE

Krantirekha Rout

(: 850-***-****

( *****-*****************@*****.***

OBJCTIVE

I search my own path & reach the goal following it. Failure & faults do not

discourage me. Independently, working capabilities, I would like to

progress in life with good ideology, strong confidence and sincerely.

WORKING EXPERIENCE

1.5 years experience with CLAIRE HOTEL as a office executive from JULY

2011 to APRIL 2012 in Gurgaon, Haryana.

.

Currently Job with Usha International Ltd as a Customer Care Executive

with from March 2014 to till date.

Job Profile:

. Received incoming call of the Usha customer, quire call, register

complaint and gives the solution.

. When complaint was not resolved in proper duration that time mail

forward the Escalation Team.

. Many time customer quire the Usha products as per needs.

. Receiving all telephone calls of customers and vendors, attend as per

their needs.

. Calling vendors as per our office needs.

. Maintaining all records and files of the office.

. Receiving dally couriers and documents preparing dally couriers.

. Maintaining attendance register and keeping the attendance of office

workers and staffs.

. Maintaining petty cash books and forward cash vouchers to accounts

department.

. Typing letters and other documents as per needs.

EDUCATIONAL QUALIFICATION (Academic & Professional)

* Pursuing M.A (Economics Honors) from Utkal University.

* B.A. Passed from Utkal University, Orissa.

* 10+2 passed from CHSE Cuttack, Orissa.

* 10th Passed from BOARD OF SECONDARY EDUCATION ORRISSA.

PROFESSIONAL QUALIFICATION

* D.C.A. (Diploma in Computer Application) Ms-Office (Word, Excel),

internet from GURUKUL COMPUTER CENTRE, Ahmadabad,.

* Tally 7.2, 9.0. From SICT, Ahmedabad, Cs Course.

* AutoCAD with project from CIPET, Bhubaneswar.

PERSONAL PROFILE

Name : Krantirekha Rout

Father's Name : Ananta Charan Rout.

Date of Birth : 14th Feb 1990

Marital Status : Unmarried

Languages Known : English, Hindi, Oriya, Bengali and,

Gujarati

SEX : Female

Present Address : Sec-15 Part (02),

Patelnagar, Gurgaon

Date: / /2015

Place:

[Krantirekha Rout]

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