Customer Service Sales

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Christy Haff

Professional Customer Services Rep at iPacesetters (Tulsa, Oklahoma)

chaff28@gmail.com918-926-0129 (mobile)

Tulsa, Oklahoma

74128

US

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Christy Haff

Professional Customer Services Rep at iPacesetters (Tulsa, Oklahoma)

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Summary

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Experience

Professional Customer Services Rep

iPacesetters

January 2013 - Present (2 years 2 months) • Tulsa, Oklahoma

Currently in AT&T inbound customer service program. Assisting customer with both technical and billing issues. Each call is require to upgrade or offer upgraded services or new sales. During the time at Ipacesetters I have also worked for the outbound client for ADT beginning Jan 2013-4-2014. Outbound I was required to maintain at least two sales per day. I was offered the position with AT&T due to high performance in ADT sales. Duties for ADT included cold calling customers to offer ADT security systems for both residential and professional. During the time with ADT I also maintain dialer maintenance. I have been awarded top performer for both AT&T and ADT sales.

Skills: Cold Calling Sales Techniques, Customer Service Rep (Inbound and outbound), Microsoft

Customer Service Representative

kims beauty supply

January 2010 - January 2013 (3 years ) • Tulsa, Oklahoma

Opening and closing duties were required each day. Preparing shipments and displays as needed. Accepted payment both cash and credit. Assisting customers both personal and professional with customer service and sales. Inventory was done each day along with bi-weekly reports to owner.

Skills: Customer Care, customer service/sales, Microsoft Office Excel

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Education

Neo A&M

Associate Degree

Early Education

2000 - 2004

NEO A&M College

Bachelor's Degree

2004

Vinita High School

High School or equivalent

2000

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Certifications

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SkillsInbound customer service and sales. Extrememely high call volume boht inbound and outbound prgroams.Cold Calling Sales TechniquesCustomer Service Rep (Inbound and outbound)MicrosoftCustomer Carecustomer service/salesMicrosoft Office Excel

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Professional Memberships/Awards

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InterestsLove Watchin My Kids Play SportsRidin 4 Wheelers an Dirt Bikesspendin time with my wonderful kids an boyfriendDrag racinggoin to lake an hangin w friends an family4 Wheelin

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