Customer Service Sales
Resume:
Maria L. Oliveira
**** ************** **** ******
Miami, FL. 33172
e-mail:***********@*****.***
PROFESSIONAL OBJECTIVE To obtain challenging position where I can utilize my work experience, education and skills in order to develop a long-term career in the workplace.
QUALIFICATION PROFILE
* Top-producing sales professional with 13 years progressive experience. Proven ability to identify and capitalize on market opportunities to drive revenues and capture market share.Strong closer who consistently exceeds targets in a consultative sales environment.
* Customer Service: Build and maintain excellent relationship with new existing clients.
* Key Strengths: Highly focused and goal oriented. Possess potent combination of technicalknowledge and sales expertise.
* Accomplishments: fully bilingual in English and Spanish. Track record of success in all pastpositions, with numerous awards for exceptional
PROFESSIONAL EXPERIENCE Macys-Miami, FL 2007 to present Freelance
I have worked 8 years as freelance in the department of fragrances, like Coty, Clarins, LVMH, and Aramis & Designer fragrance.
Marriott Vacation Club-Miami, FL 2004to 2006
Marketing Coordinator
Oversaw a range of sales and marketing efforts for Marriott's time-share program. Plan and implement comprehensive marketing programs resulting in new business and improved company image. Performed inside sales, customer service, and product applications. Assessed client needs and recommended appropriate products or modifications. KEY ACHIEVEMENTS *Recipient of four Marketing Net Volume Awards,two Gumshu Awards.
Premier Destination-Miami, FL. 1998-2003
Sales representative
Delivered sales and promotional efforts to clients of this hospitality company with both local and international properties. Communicated with clients to identify their needs and present available service and products. Resolved customer problems and took efforts to ensure a positive guest experience. Interacted with team members to ensure excellent customer service.
KEY ACHIEVEMENTS: *Top Sales producer, 1998 to 2000
EDUCATION
U.N.A.H. Honduras
Bachelor's Degree in Science
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