Customer Service Sales

Jieselle Kristina Dy Guellas

*/**/****

Curriculum Vitae

*** * ******** **. ***** Manila

tel no. 254-03-75 cp no. 091********

***********@*****.***

OBJECTIVES

TO SEEK DESIRED POSITION THAT FITS MY KNOWLEDGE AND ABILITY, TO ENHANCE MY SKILLS AND

POTENTIALS T HAT COULD ADD I N T HE COMPANY ’ S STANDARD GOAL AND T O HAVE E NOUGH E XPOSURE I N T HE

CHOSEN FIELD.

WORK EXPERIENCE

TAODHARMA INC. (ALLPHONES)

2ND IN COMMAND

JAN 2014 - PRESENT

• Provide exceptional customer service to deliver sales to achieve store profitability

• Driving sales and achieving targets

• Understand and support store operations, policies and procedures

• Performs and trains all duties of the Customer Service Representative Provides training assistance to new

• Prepares and transmits the daily bookkeeping, invoicing and data as required

• Complete EOD and daily banking, handle cash and reconcile cash and sales receipt procedures

Jieselle Kristina Dy Guellas

• Troubleshoots daily close out and shift sales analysis

• Ordering, merchandising and maintaining stock availability

• Regularly replenish stock, place orders and ensure accuracy of stock transfers

• Receive deliveries and organizing the inventory

• Accurately performing daily and weekly compliance procedures

• Manage merchandising and organisation of in-store promotions

• Control quality and adherence to all safety standards

• Overseeing store security (including after hours callouts where necessary)

• able to work autonomously and with minimal supervision

• Responsible for all aspects of quality; in work, processes, products, and results

• Other duties as deemed appropriate by management

.

TAODHARMA INC. (ALLPHONES)

SALES CONSULTANT

JUNE 2013 – PRESENT

• Provided telecommunication solutions to meet the customer needs

• Achieved sales targets through up selling and cross selling

• Provided excellent customer service that is consistent with our brand values

• Store compliance including contract administration, stock control, cashiering and store cleanliness

EDUCATION

College

University of the East

2219 C.M. Recto Ave. Manila, Philippines

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Jieselle Kristina Dy Guellas

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

2009 – 2010

Adamson University

900 San Marcelino St, Ermita, 100 Manila

BACHELOR OF SCIENCE IN NURSING

2007 – 2009

High school

Holy Child Catholic School

Plaza A. Hernandez, Tondo Manila

2003 – 2007

Elementary

Isabelo Delos Reyes Elementary School

TONDO, MANILA

1997 – 2003

PERSONAL INFORMATION

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Jieselle Kristina Dy Guellas

BIRTHDAY : JUNE 01,1991

BIRTH PLACE : MANILA AGE : 21 YRS. OLD

SEX : FEMALE

CIVIL STATUS : SINGLE

RELIGION : ROMAN CATHOLIC

HEIGHT : 5’4 ”

WEIGHT : 207 LBS

LANGUAGE SPOKEN: ENGLISH AND TAGALOG

CITIZENSHIP : FILIPINO

SKILLS

HARDWORKING

K

AGGRESSIVE

A

WILLING TO WORK UNDER PRESSURE

G

FAST LEARNER

P

CAN UNDERSTAND AND SPEAK ENGLISH AND TAGALONG

E

FLEXIBLE

A

GOOD COMMUNICATOR

L

COMPUTER LITERATE

C

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Jieselle Kristina Dy Guellas

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