Customer Service High School
Resume:
Megan Stewart
Lancaster Ca,*****
****************@*****.***
Professional Experience
IAS Inc.
**** ******* ***, ****** **** Ca
Customer Service Rep
March 2011 - November 2013
Answered a constant flow of customer calls between 30 and 40 calls per day.
Assisted others with their calls.
I helped train new employees to do their job effectively.
Superior Hold Time
3333 Wilshire Blvd, Los Angeles Ca
Customer Service Rep
April 2002 - November 2007
Answered a constant flow of customer calls between 30 to 40 calls daily.
Answered customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Boulevard Ent.
1415 W Magnolia Blvd, Burbank CA
Customer Service Rep
July 2000 - February 2002
I handled customer complaints. Monitored customer services calls to make sure they were being handled in a curtious manner and resolved customer conflicts.
Big Blue Bus
1660 7th St, Santa Monica CA
Bus Scheduler and Route Coordinator
October 1999 - June 2000
Rode all bus lines to help determine the amount of busses needed for each route. Which buses needed to run at certain times of the day. Come to conclusions why some routes were able to make check point times and other delayed.
Career Stratergies- Protection One Alarm Co.
5741 Buckingham Pkwy Culver City Ca
Customer Service Rep
March 1997 - January 1999
Handled all incoming and outgoing mail. Processed sign request. Customer complaints. Employee
Nic Nac's Child Care
Los Angeles Ca
May 1995 - February 1997
Handled all functions in a home child care facility. Premature infants, Children with disabilities. Assisted with pick up and drop off to and from school. Assisted with homework. Assisted with field trips. Prepared meals. Collected payments.
Education
Susan Miller Dorsey High School Los Angeles Ca
High School Diploma,
September 1993-Jun 1996
Additional Skills
Skilled in call center operations
Persuasive speaker
Fast learner
Highly dependable
Self motivated
Willing and eager to learn
Excellent attention to details
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