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Customer Service Assistant

Location:
Augusta, GA
Posted:
March 03, 2015

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Resume:

Erica D. Yosen Resume *:*

*** **** ***** ********, ***** GA 30809 Cell Phone 706-***-**** - *********@****.***

Summary .

Reliable and Friendly, who quickly learns and masters new concepts and skills . Passionate about helping people and creating a

positive and efficient work environment. Intelligent and self motivated.

Highlights .

Cooperative team member Compassionate

Outstanding interpersonal skills Works well under pressure

Computer proficient Speaks Confidently

Saftey-conscious Resolution- oriented

Persuasive Basic Clerical knoweldge

Accomplishment .

Special Olympics 2008

Part of YJCC Community

Experience .

June 2014-Nov 2015 Assistant

Homewood Inn& Suites – 1049 Stevens Creek Rd. Augusta, GA

Filed Papers, Employee Evaluations,Signed for Packages, helped see guest

Needs, light office cleaning.

Feb 2014- June 2014 Groomer/Bather

A-Affectionate Pet Parlor - 108 Devant St. Martinez, GA

Combed, clipped, and shapped animals coats

Fitted grooming collars in order to restrain pets

Utililized calming techniques in order to manage pets more effectivly

Shampoo's pet

Checks pets for discomforts and diseases

Oct 2013-May 2014 Server

Holiday Retirement- 100 Washington Commons Dr. - Augusta, GA

Remembered numerous orders without pen and paper 40+ at a time

Served residents in timely manner

Socialized.Made sure residents were satisfied with service

Clean up/ Food Prep

Nov 2012- Sep 2013 Receptionist/Customer Service

YWCA - 212 N.Franklin St. Titusiville, PA

Booking for events and apointments

Front desk reception

Complaint handling

Database and record management

Administrative support

Education .

ATC College SCIENCE : In Nursing. 2013-Current

Georgia Regents University 2015- Current



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