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Experienced Certified Epic Ambulayory/ ASAP Consultant

Clermont, Florida, United States
January 22, 2017

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Gloria Adams

Experienced Epic ASAP/Ambulatory Consultant


Build Experience - Departments, Track Board, ED Manager, Beds, Care Areas, Views, Alerts,

Extensions, Events, Narrators, Navigators, Menus, Activities, Workspace Headers, PAF columns,

Flow sheets, Review Flow sheets, Synopsis, Reports, Print Groups, Registries, Patient ED, SER,

EMP, Questionnaires, History Templates, Groupers, External Concept Mapping, Dashboards,

Preference Lists, Order sets, Smart sets, Panels, BPA, HM, RW Reports, Profiles, Sys Def

settings, Workstations, Smartforms, Smartblocks, Smart tools, Text Generation, Scripting, Rules,

Workflow Engine Rules, Results Routing, AVS, IB, Security Classes,

User Templates, My chart, Interface Specifications, Profile Variables, Category Lists, Text,

and Data Courier

What I excel at: Ability to perform independently or as a team member

Epic implementations, upgrade, optimization, Go Live, and PRD support

Excellent customer service, providing quick follow up and timely resolutions to issues

New and customized smartforms, smartblocks, text generation and scripting

Build experience gained in ASAP, Ambulatory, Clinical Documentation, MyChart, Cadence,

Security, and Care Everywhere


Epic Smartform Consultant at Maine Medical

July 2016 - Sept 2016

Build HPI, and Procedure Smartforms, and mapping Procedures. Created testing scripts, and assisting build requirements as requested

Senior Epic Ambulatory Consultant at Baptist Health

August 2013 - June 2016

Performed as a builder for upgrade for Epic upgrade from 2010 to 2012 and 2014 Provided

extensive build of master files for implementations, and optimizations Provided mentoring and

training classes to newly certified and experienced analysts Customized smartblocks, smartlinks,

text generation, and scripting of smartforms Completed build for optimization, and production

fixes with 100% user acceptance Assisted in decreasing support tickets by 98%

Epic ASAP Consultant at Health and Hospitals Corporation

June 2013 - August 2013

Provided expertise during DBV, release notes, and workflow for Epic ASAP implementation

Senior Ambulatory Epic Consultant at Norton Healthcare

November 2011 - April 2013

Performed discovery and build for implementation of Epic Ambulatory 2010 at Family, Internal

Medicine, and Specialty Clinics. Lead Builder for implementation of 12 Urgent Care Clinics,

working with the Directors, and Medical Providers. Performed post Go Live Support,

optimization of Urgent Care and Specialty clinics. Built HOD department and provided

assistance to the IP analysts on build issues. Provided assistance in the set up and build of

MyChart and optimization. Customized Notewriter smart forms, and In Basket set up.

Preformed unit and integration testing Shared build knowledge with newly certified analysts, by

providing assistance on build, and in class training. Solid build skills within Hyperspace and the

Dark Side, with solid documentation of all build. Daily use of Data Courier, and adhered to

Change Control Procedures

Senior Certified Epic ASAP /Ambulatory Consultant at maxIT Healthcare

December 2009 - November 2011

6/2011 – 11/2011 Senior Ambulatory Consultant Dartmouth Healthcare Systems -Lebanon, NH

Epic Ambulatory Analyst – Provided Smart tools build skills to assist with optimization of

Clinical documentation. Interviewed ambulatory providers to determine current state, and

validate build requirements for Smart set, Order Sets, Panels and Smart tools. Provided unit and

integration testing on all build and build fixes. Utilized change control procedures and data

courier daily

03/2011 - 06/2011 Senior Epic ASAP Consultant CentraCare St Cloud, MN

Served as a resource on the ASAP ED Team for the Epic 2010 upgrade Assigned resource for

optimization, Release Notes, User Templates, Profiles, workstations, mentoring new Epic

Analysts, and provided gap analysis for new affiliates. Provided build fixes, support on call, and

during the upgrade. Utilized unit and integration testing skills on build.

05/2010 - 07/2010 Epic Ambulatory Analyst St Elizabeth Healthcare Florence, KY

Provided support during Ambulatory Go Live for client’s Family Practice clinic, and provided

elbow support and issue triage for all staff. 1

2/2009 - 05/2010 & 08/2010 - 09/2010 Lead Epic ASAP Builder - Legacy Healthcare

Collaborated with ED providers, designing, and building, customized HPI templates for the

Emergency Department. Collaborated with the Epic team on Epic ASAP & Ambulatory build for

new implementation. Utilized unit and integration testing on all build.

Certified Epic ASAP Consultant at Paladin Consulting Group, LLC. Cedar Sinai

September 2009 - December 2009

Provided Epic ASAP training to ED staff on Epic Spring 2008 application, and assisted with

creating training materials. Provided support during Go Live for Epic ASAP implementation

Epic Certified Ambulatory Trainer at Bon Secours Health System

May 2009 - September 2009

Assisted with ambulatory training, created training materials, and Go Live support

Enterprise Application Systems Analyst at MultiCare Health System

December 2006 - November 2008

Epic Ambulatory & ASAP certified 2007 & 2008 respectively. Provided back office ambulatory

User training to providers, nurses, and PSRs In-depth knowledge of clinic, outpatient, and ED

operations, along with understanding the technical environment of the Ambulatory, Inpatient &

ASAP modules Obtained solid unit and integration testing experience for all build. DBV of

Ambulatory & Inpatient/ED Order Set, and Smart Set build as an Order Set team member. Lead

Work Flow Follow Thru team for successful revalidation of ASAP Application Build

Performed as a member of the Command Center in triaging and troubleshooting User issues

Provided Epic Training to Ambulatory Physicians, and Clinical new hires Provided on call 24/7

user support during upgrades, downtime, and on a rotating basis Provided follow up & resolution

of Order Transmittal Issues with daily documentation Reviewed and approved deletion of

inactive CPT/ICD 9 Codes from Production. Experienced in Microsoft Outlook, Excel, Word

and PowerPoint

Recruiter - Local & National staffing firms August 2005 - November 2006

Local and national recruiter for travel nurses, and worked as per diem acute care nurse. Secured

hospital client accounts, recruited travel nurses for all specialties for 13 to 26 weeks contracts.

Negotiated contract specifications, depending on the bill rate Managed clients and nurses with

issues as they arose. Maintained database, timesheets and preformed background and reference


Travel Nurse at Multiple Nurse Travel Companies January 1981 - August 2005

Performed as a contract/per diem nurse in the following nursing areas: NICU, Nursery,

OB/GYN, ICU,CCU, Level 1Trauma ER, Medical Surgical, Rural Outreach, Outpatient Eye

Surgery, GI Procedure Center, Ambulatory Clinic Triage, Ambulatory Clinics, Home

Health/Team Leader, and Charge Nurse LTC

NICU Nurse Robert B Green Hospital May 1980 - January 1981

Skills: IV therapy, medical device utilization, Cardiac Monitors, Access Arterial, and Central

Lines, Lab draws, Adult/Pediatric/Newborn Physical Assessment, Nursing documentation, MD

Orders, Performed or assisted with medical procedures, Respiratory care, EKGs, Medication

Administration, Admission, and Discharges. Worked in NICU level III, II, I units, and cross

trained to L&D

Logistics Specialist at United States Army

March 1975 - July 1978

U. S. Army Honorable Discharge 1st in Military Training, Class - awarded early promotion,

Good Conduct Medal, Overseas Service

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