Customer Service Sales
Resume:
Yesenia Centeno
**** *. ****** *** ***. ****, Tampa, Fl 33614
********@***.***
OBJECTIVE: To obtain a full time career as a Flight attendant.
EDUCATION: Florida State University Tallahassee, Florida
Bachelor of Science in Marketing May 2013
SALES AND MARKETING EXPERIENCE:
School of Theatre, Marketing Department, Tallahassee, Florida
Marketing Intern August 2011- Present
• Created flyers to promote school plays/productions.
• Posted publications around Florida States campus, promoting School of Theatre events.
• Promoted sales and prepared ticket packages.
• Performed office tasks such as receiving phone calls, faxing, printing and emailing.
• Directed customers, sold and issued ticket packages and managed money
• Provided outstanding customer service; utilized and developed solid communication skills.
Southwestern Publishing Company, Lexington, Kentucky
Salesperson May 2011- August 2011
• Ensuring Southwestern guidelines while exceeding company quotas of educational tools.
• Established success principles through direct door to door sales (positive attitude, goal setting, and self motivation).
• Executed all ordering, inventory, accounting, scheduling, sales and delivery of the product.
• Accrued personal door to door sales in 10 week selling period while working a weekly minimum of 80 hours.
• Acted as a professional representative, interfacing with a minimum of 30 clients’ daily and developing solid client relationships.
WORK EXPERIENCE:
TNE (Teachers for a New Era Organization), Tallahassee, FL
TNE Student Support Staff September 2008 – January 2009
• Filed paperwork and answered phone calls in efforts towards creating a smoothly run environment.
• Developed and presented a plan to the organizations superintendent towards incorporating greater work habits into TNE’s working environment.
• Implemented a program to promote the beneficial aspects of healthy dieting for Leon County High School Students.
Kodak, Orlando, Florida
Orlando Magic Photographer and Sales Associate September 2007-March 2008
• Identified all potentially profitable marketing opportunities for Kodak within Orlando Magic Stadium.
• Interacted with players, fans, and staff in order to maintain an upbeat ambiance.
• Developed and implemented plan to keep track of photo purchases.
Walt Disney, Kissimmee, Florida
Park Sales Associate June 2007- December 2007
• Intensified transferable skills in a manner towards completing sales rapidly and successfully.
• Socialized and entertained with guests in order to enhance guests’ fulfillment.
• Formulated ways to increase total sales potential.
ACTIVITIES: President, Best Buddies Club, 2007-2008
Senior Ambassador, Student Government Association, 2007-2008
Environmentalist, Eco Club, 2007-2008
Recipient, Mary McLeod Bethune Scholarship, 2008-2009
TECHNICAL SKILLS HTML, Adobe PageMaker 7.0, Microsoft Office Excel 2003.
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