Customer Service Manager
Resume:
Mary L. Thrasher
Port Charlotte, Florida 33952
***********@*******.***
Ability Summary
• Experience in quality control/purchasing
• Floor auditing
• Quality assurance
• Computer knowledge
• Certified in QS 9000, ASQ, CQA and SAQ
• Accounts receivable and accounts payable
• Supervisory skills
• Excellent customer service skills/team player
Employment History
Division Manager
05/2009 - 12/2014 Northern Fire & Safety
• Manage pressure washing division
• Scheduling
• Quote jobs
Customer service
Office Manager
02/2007 - 05/2009 Alken Zieglr
• Manage office staff
• Set up shipping schedules
• Manage accounts receivable and accounts payable
Inside sales
Logistics and Planning Manager
12/2003 - 01/2007 I&W
• Purchasing, planning, warehouse and inventory control
Manage employees
SQA Quality Engineer
08/1993 - 10/2001 Eagle Trim INC
• Floor Auditor (4 years)
• Suppliers Quality Assurance (3.5 years)
Certified in QS 9000, ASQ, CQA and SAQ
Education and Training
Issuing Institution Location Qualification Course of Study
Lapeer High School Lapeer, MI High School Diploma General Studies
Occupational Licenses & Certificates
Certification Title Issuing Organization Completion Date
ISO/QS9000, ASQ, CQA and SAQ Certification Eagle Trim 08/1995
Mary L. Thrasher
21066 Ionia Avenue
Port Charlotte, Florida 33952
***********@*******.***
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Detailed References
Pete Alt, Operation Manager
Northern Fire & Safety
1798 Northern Star Drive
Traverse City, MI 49696
Business reference known for 6 year(s).
Mark Guy, Human Resource Manager
East Jordan Iron Works
Man Street
East Jordan, MI 49727
Business reference known for 20 year(s).
Contact this candidate