Customer Service Administrative Assistant

Sharon Granger

**** ******** **, ********, ** ***81 US – (H) 281-***-**** (C) 985-***-**** – Email: **********@*****.***

I have passionately worked in the medical field for over 20 years in various capacities I am detail oriented, diligent, and committed to quality patient care with a strong sense of ethics and compassion for patients. I am well presented with exceptional customer service skills and the ability to provide service in a friendly, helpful, and approachable manner. I am a dedicated team player and a fast learner. I am also eager to learn more and improve my skills. I am excited about new opportunities and I feel as though I would be a great asset to your company.

SKILLS

Exceptional creative thinking, analytical, and organizational skills

Effective interpersonal and communication skills

Excellent decision making skills

Substantial multi-task skills developed through fast-pace work environment

Computer skills: Microsoft software, Nextgen software, and Eclinicals softwarev

EDUCATION

UL of Lafayette (1986-1989)

PROFESSIONAL EXPERIENCE

(2009 –Present)

Bayou Home Care of Acadiana LLC, Administrative Assistant

• Data Entry/Administrative Duties

• Insurance Verification

• LSBME Verification

• Referral Coordination

• Billing and Coding

• Answering Phones, Filing, andInvoicing

• Auditing

• Accounts Payable and Accounts Receivable

• Patient care

(2003-2009)

Tech Regional Medical Center, Cardiac Telemetry Tech/Unit Secretary

• Monitoring cardiac activity and patients' vitals

• Measuring heart monitor strips

• Communicating effectively with the charge nurse and staff to ensure quality patient care

• Maintaining patients records

• Breaking down patients charts

REFERENCES

Dr. LaCara McKay

Position: Emergency Medicine Physician

11137 Grandview Manor

Wellington, Fl. 33414

561-***-****

Patricia Hall

Position: Billing/Auditing Clerk

1020 David Dr.

Morgan City, LA. 70380

985-***-****

Sharese Lightfoot

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