Customer Service Technical Support

Aira Sue Mari Gallego Celis

San Gabriel Subdivision, Brgy. Balingasag

Bago City, Negros Occidental

+639*********

**********@*****.***

Personal Information:

Date of Birth: March 1, 1991

Civil Status: Single

Age: 24 years old

Height: 5’

Educational Background:

Elementary Level Baptist Park Christian School

1997-2003 Bago City, Negros Occidental

Secondary Level Ramon Torres National High School

2003-2007 Bago City, Negros Occidental

Tertiary Level Bachelor of Science in Nursing

2007-2011 Riverside College

Bacolod City, Negros Occidental

Work Experience:

November 2011 – March 2012 Chat Support Agent

Convergys

Bacolod City, Negros Occidental

April 2012 – December 2013 Technical Support Agent (Voice Account)

Convergys

Bacolod City, Negros Occidental

January 2014 – July 2014 Lead Outbound Agent (Escalations)

Focus Direct, Inc.

Bacolod City, Negros Occidental

Skills:

English proficient (Written and Oral)

Good communication skills

Works well under pressure

Computer literate (Windows environment)

Can work anytime

Character References:

Mr. Ronnie S. Tomesa

Bago City Police Station

Bago City

091********

Lorraine Rose Borja

Telstra

Cebu

092********

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