Customer Service Sales

Kristy Walsh

*** * ******* ***, **** J Phone: 920-***-****

Neenah, WI 54956 Email: *****.******@*****.***

Career Focus

Highly motivated individual looking for challenging career with a progressive company with opportunities for advancement.

Summary of Skills

Multi-tasking Multi-lingual Strong leadership

Team-player Problem resolution Strong written and verbal communication

Analytical Detail Oriented Proficient in many online marketing platforms

Adaptable Customer service Proficient in Microsoft Office

Accomplishments

Opened two small businesses

Coordinator and Team Leader with Market America and SHOP.COM

Professional Experience

Internet Marketer and Shopping Consultant 01/2014

present

Market America & SHOP.COM

Coordinating, leading, and training two sales teams (total of 10 people). Promoting and implementing teamwork as well as individual

growth of each business partner. Utilizing the internet (including social media) and one-to-one marketing to distribute a variety of products

across numerous markets - health and nutrition, home and garden care, pet care, automotive care, weight management, anti-aging, personal

care, cosmetics, high-end jewelry, water filter systems, personal financial management, and commercial websites.

Small Business Owner 01/2014

07/2014

Glass Slipper Styling Studio, LLC Menasha,

WI

Opened and operated retail store/styling studio. Handled hiring and firing process, and new employee training. Controlled $30,000 worth of

inventory. Managed pricing, and the display of the store’s merchandise. Developed and managed budget for marketing, inventory, payroll,

and operations. Managed cash flow - deposited cash and checks and processed payroll. Handled the creation and implementation of store

promotions. Developed long and short term marketing strategies and maintained customer base

Distributor for Rainbow Cleaning Systems 04/2013

09/2013

Premier Hydro Solutions, LLC Appleton,

WI

Opened sales office in Oshkosh and then moved to Appleton due to the business expansion. Created and maintained a rapidly growing

client base around the Fox Valley. Managed client list and performed sales calls. Controlled $15,000 worth of inventory. Managed 3-5

people in the office. Handled recruiting process and trained new employees. Maintained inventory and tracked all business expenses to

report to the regional management. Performed in-home demonstrations and participated in trade shows to promote the business. Developed

and implemented a variety of marketing strategies to grow the business.

Customer Service Representative 10/2007

02/2008

Miles Kimball Oshkosh,

WI

Received phone calls from customers to place orders during the holiday season. Upsold specific products that matched the customer’s

order. Worked within a team environment and was offered to become a full time employee.

Education

Bachelor of Science: University of Wisconsin-Oshkosh - Marketing 2005

Oshkosh, W I, United States

3.7 GPA

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