Hollie Raybon Dunn
*** **** ***** ***** *, Griffin, GA. 30224
******.****@***.***
Objective
I am seeking a career position requiring the utilization of both my experience and education. I am particularly interested in a position
with growth potential.
Experience
SouthEast LINK – Atlanta, Georgia Dec 2004 - Present
Accounting Specialist
• Perform accounts payable; accounts receivable; payroll; human resources and collection functions
• Pay all vendors, employees, and sales representatives commission
• Post all payments to customers account; collect delinquent accounts; establishing repayment schedules; confer with
attorney
• Calculate and input employees weekly work data in Pay Chex
• Print and distribute monthly financial reports; prepare monthly aging report; prepare monthly P&L’s
• Reconcile accounts payable and receivable ledger with general ledger monthly
• Mail monthly statements; report sales taxes; report 401k distributions
• Process credit card payments; reconcile company credit card statements
• Resolve all customer invoice related problems (pricing, returns, and freight)
• Receive all credit applications and make final status decisions for new accounts
• Confer with sales representatives to approve all discounts
• Assist with month end and year end close
Heritage Bank – Forest Park, Georgia Mar 2004 - Nov 2004
Assistant Branch Manager
• Manage daily operations on bank floor; provide service to customers and prospective customers seeking bank products
• Set and maintain professional atmosphere in the branch at all times
• Process and approve or reject consumer requests for bank services
• Prepare documents for new consumer loans
• Interview applicants to develop information concerning their needs
• Exercise managerial authority concerning staffing, performance appraisal, promotions, salary recommendations, and
terminations
• Manage all audit control programs for the office, and prepare necessary reports
• Provide insight, promote, and sell products and services
• Encourage and promote sales amongst staff members
• Provide training for customer service representatives and teller managers on operational policies and procedures
implemented by the financial institution
Bank of America - Nashville, Tennessee & Jonesboro, Georgia Oct 1999 - Mar 2004
Customer Service Representative
• Greet visitors in a pleasant and professional manner, ascertain nature of business, and route visitors to appropriate
representative
• Confer with bank customers by phone or in person and explain various account options available
• Promote and sell products and services
Citizens Bank - Fayetteville, Georgia Apr 1994 - Oct 1999
Head Teller/ Customer Service Representative
• Confer with bank customers by phone or in person explain available account options
• Provide training for new and existing tellers
• Control all cash flow in and out of the vault
• Manage all teller cash drawer audits for monthly reports
• Schedule weekly-monthly teller meetings
• Promote and sell products and services
Education
Clayton State University, Georgia
Bachelor Degree: Business Management 2004
Griffin Technical College, Georgia
Associates Degree: Business Banking 1998