Customer Service High School

Dionne Langley

E-mail : *************@*****.*** Phone : 410-***-****

Address : **** ***** ****** ****, ***, Norcross GA 30092

Work experience

Brookdale Senior Living Solutions July 17, 2013 Febuary 10, 2015

Dining Services

Serverd residents their meals in a timley and courtious manner

Set up dining room before breakfast, lunch or dinner service

Maintained various daily cleaning duties as well as cleaning log

Maintained daily meal count roster for the day

Prepared and delivered room service orders

Dishwashing

Assisted with memory care dining services

Assistance behind the line as well as food prep as needed

Reset tables with clean glasses silverware and condiments

Assited with food presentations special occasions and meetings

Martins Restaurant October 4, 1012 July 10, 1013

Cashier

First contact with the customer, taking orders

Delivered promp and accurate service on front line as well as drive-thru

Made large money drops into safe

A ssisted in back line or prep as needed

Key Cleaning May, 2007 May, 2011

Cleaner

Traveled to various locations to provide cleaning services for residential homeowners

Mixed and safely used cleaning chemicals

Followed cleaning duties llist to ensure best cleaning outcome

Some heavy lifting, standing and bending for long perioids of time

Use of various cleaning supplies and equipment

Explained to the customer the job that was to be completed and the approxomite finish time

Maintained a daily log of jobs to be done vs jobs actually done to enter into company database

Education

General Studies August, 1997 June, 2001

Meade Senior High School

References

References available upon request.

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Objective

Seeking employment where I can utilize my skills in customer service, problem solving and organization while learning

new things participating as a team player as well as an individual. I am a self starter and am able to work well

independantly and under supervision.

Certifications

CPR Certified with First Response Safety Training 770-***-**** Insructor: Rebecca Breedlove

07/13 - 07/15

Forklift Certified with Southwest Forklift 770-***-****

02/15 - 02/16

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