Customer Service Technician

Ricardo Ibarra

Automotive Technician

**** ** **** *** - *****, FL 33165

***********@*****.*** - 305-***-****

Rick includes both experiences in the Automotive Service Business and Rental Car. I am seeking a rewarding

position that's challenges my career and experience over 25 years of knowledge in the Automotive industry.

WORK EXPERIENCE

Feild Service Technician/Installer

Rai Service LLC Inc. - Plantation, FL - February 2013 to Present

Responsibilities Keeping up to date all Vans Mainteance and Service. Provided repair cost estimates, and

recomend weather appliance repair or replace is better choice. Assemble, installed or replaced wiring, electrical

and electionic components, pipe system and plumbing, equipment. Record maintenance and repair work

preformed on appliances. Assist coworker when necessary. Follow up with contracts and progress of each

installation during the day and finishing routes in a timely manner. Record and photos of completed work type

and cost necessary.

Automotive Technician

J & J Auto & Muffler Tech - Miami, FL - January 2012 to February 2013

Complete Auto Repair, Engine R&R repair, A/C Diagnose and repair, Steering and Suspension

Inspection and repairs, Alignment, Performing Computer Diagnose and trouble shooting

Automotive Technician

Grand Prize Chevrolet - December 2009 to January 2012

Worked light line, Diagnose vehicles, A/C repair and Diag., Trains service and Diag.,

Brakes and ABS Diag., Battery and Charging system test ext.

Service adviser

Autocity Buick-Pontiac- GMC SW - Miami, FL - February 2009 to December 2009

Customer Service, Service Representative, Shop Forman, Diagnosing customer

Complaints and repairs.

Manager and Owner

A1A Auto Service & Repair Inc - Miami, FL - December 1998 to February 2009

Have own line of proper tools including scanner, shop Truck and Car lifts, Tire mount & Balancer,

A/C Equipment, coolant flush machine, Brake micrometer and tools, Brake lathe, Engine-cylinder compression

Tester, Battery and Alternator charger system, tools. Preformed complete line of Engine repairs and Electrical,

Computer Diag. and Repairs, A/C repairs, steering and suspensions, trouble shooting ext.

Automotive Technician

Pep Boys - January 1995 to November 1998

Performing complete Diagnose and trouble shooting, able in suspension and computer alignment equipment,

use and diagnose with snap on scanner, A/C Service check and repair,

Tire balance and installer knowledge

Automotive Technician

Percision Tune - Miami, FL - August 1994 to January 1995

Responsible for Diagnose and A/C checks and Performing test Drives with customers to Pin point their

Complaints, Tune up and Service work was a main Diag. in vehicle complaints for the company.

Automotive Technician

Anthony Abraham Chevrolet - Miami, FL - December 1992 to August 1994

Responsible for all aspects of troubleshooting and repair of wide range of vehicle, Learned and trained the

use of GM Tech 1, Test drive with customer to duplicate compliant, worked has light line

Tech

Automotive Technician

Kons Chevrolet - Miami, FL - August 1990 to February 1991

PDI delivery new cars, worked light line tech, replace brakes, tune up service, Transmission service, rear end

Service, Coolant Service, Diagnose Vehicles, 21 point inspections

EDUCATION

Broward Community College - Fort Lauderdale, FL

1991 to 1992

General Motors Training Center - Hollywood, FL

1990 to 1992

Power train, Automotive

Southwest Sr.High School - Miami, FL

1988 to 1990

CERTIFICATIONS

ASE Recetifed Engine, Brakes, Air Condition, Engine Preformance

AATI Certification ABS Brakes

ADDITIONAL INFORMATION

Skills

Sales & Marketing -Parts Person, Retail Salespersons, Sales Managers, Service Manager, Diagnostic Abilities,

Drivability and Diagnostic Skills, Engine Repair, Ability to Stay Prepared, Integrated Skills, Career Longevity,

Customer Service, Customer Relation, Conduct test and Inspections

Contact this candidate