Customer Service Sales

Erik Martinez

**** ***** ******, ********** ** **927

Mobile: 619-***-****

************@*****.***

SUMMARY

National Sales Director focused on Account acquisition, relationship management, business

development, sales training, recruiting, sales management, customer service, account retention,

statement analysis, consultive selling in the electronic payment industry. Built and Lead dynamic

sales team in achieving and exceeding sales goals throughout the entire nation.

Highlights

National account management Resolution oriented

Established track record of exceptional sales results Compelling leadership skills

Excellent communication skills Exceptional multitasker

Energetic Bilingual in Spanish Business

Development Developed Sales training program

Accomplishments

One of the 1st employees hired at Central Payment (Cpay) that helped Developed a brand new

National sales team, which at the time was in the start-up stages, and quickly grew into one the

fastest growing credit card processing companies in the country.

Develop sales revenue from zero to $350,000,000 in annual credit card processing volume.

Developed highly effective sales training program for a 100 person team

Team maintained the highest account retention rate in the company

Managed and maintained a portfolio of 8,000 active merchants

Developed multiple successful sales offices for the Cpay throughout the nation

Provide superior customer service to both sales partners and merchants

Experience

Central Payment Nov 2013 – present

Independent Account Executive

San Rafael CA

Postmates March 2013- present

Independent Courier

Central Payment April 2006- Oct 2013

Director of Sales

San Rafael CA

CardPayment Solutions September 2001-April 2006

Regional Manager San

Diego CA

Education

San Diego State University 2001-2005

BA in Sociology

San Diego CA

Hartnell College 1997-2000

AA Degree in General Studies

Salinas CA

References Available upon request

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