Supply Chain Management, Operations Management, Process Improvement

Joshua Ray Oehler, CPM ******.******@*****.***

*** ********* **. ***** *****, KY 41017 513-***-****

Supply chain operations professional with 10 years’ management experience in operations management, business

administration, supply chain management, inventory management, supervision, quality assurance, product testing, data

analysis, and logistics. Proven success in implementing projects to completion, creating KPI’s, creating data, and process

improvement.

SUMMARY OF QUALIFICATIONS

• •

CPM Certified Executive-level Communication and Presentation Skills

• •

Lean Certified Data/Statistical Analysis/Process Improvement/Process Mapping

• •

Certified Six Sigma Green Belt Inventory/Vendor Management

• •

Microsoft Office, SPSS, Mini Tab, Outlook, Lotus Notes etc. Leadership/Management

WORK EXPERIENCE:

CINCINNATI BELL – Cincinnati, OH 2004 – 2015

Supply Chain Manager (2010 – 2015)

Managed inventory investment, supply locations, material distribution, and personnel.

• Increased Operations of Reverse Logistics for customer provided equipment from 5 million dollars to 15 million dollars

in material savings per year.

• Developed returns procedure (2500 pieces of equipment weekly) for all customers, effectively receiving and reworking

all material for redistribution saving 300k weekly.

• Designed product distribution processes using lean techniques, saving 2 hours per day in equipment disbursements for

technicians.

• Created metrics for tracking tested, defective equipment, repair material, and return reports, establishing base of

materials

available for reuse lessening the amount of new equipment purchased by 15%.

• Streamlined receipting process by collaborating with IT to develop inventory receipting using product serial numbers

from vendor to cut process from 3 hours to 15 minutes.

• Established product transfer tools to reduce product movement time from 2 hours to 10 minutes with average shipment

of 5000 units.

• Collaborated directly with international vendors, established shipping requirement, guaranteeing delivery schedule, while

establishing lower keep levels from 12 weeks to 4 weeks.

• Trained 30 retail associates on returns process and implemented proper pickup schedule, solidifying both pickup schedule

and equipment testing model.

• Reduced workforce for pick, pack, and ship by 50% without reduction in productivity, saving 180k per year.

• Streamlined modems process from 7 to 2 while working with Product group to sell and reduce obsolete materials.

Specialist - Supply Chain Management (2009-2010)

Managed the BVAPP and Video areas within the supply chain channel. Project Manager/team member in major cost saving

projects.

• Managed project to remove over 200 unauthorized uses in purchasing requisition system to comply with budget

restrictions.

• Managed and trained 5 employees while developing new processes to increase efficiencies that enabled engineering to

receive project material 20% faster.

• Reestablished billing and delivery schedules process while working directly with vendors to reduce accounting

discrepancies from 25% to 5%.

• Completed new printer vendor transfer focusing on billing requirements while working with former and new vendor as

well as IT to establish equipment reduction process at multiple locations.

• Compiled metrics, performed quality control analysis on process outputs, and tracked product defects to effectively

keep vendors abreast of contract obligations.

• Maintained monthly internal operating results for corporate purchasing function establishing KPIs and effectiveness of

Joshua Ray Oehler, CPM ******.******@*****.***

653 Lakeshore Dr. Villa Hills, KY 41017 513-***-****

the business.

• Supported monthly department budget monitoring, analysis, and expense accrual method to ensure alignment with

departmental expenditures.

CINCINNATI BELL (continued)

Business Wireless Project Support/Coordinator (2006-2009)

Managed sales/customers within Cincinnati Bell’s Select Market and out of territory, participated in team projects, and managed

individual projects.

• Originated and implemented elimination of vendor for international roaming resulting in a savings of

$450K per year.

• Spearheaded techniques to initiate and foster elimination of International Black Berry data resulting in

approximately

$200K yearly savings.

• Improved Churn from 8% to 1% within supported customer base.

• Coordinated over 200 new and existing customers with new wireless devices and correct contract

pricing.

• Negotiated best wireless plans and services with over 200 new and existing wireless customers.

• Maintained 1.7 million dollar revenue base within the 200 select customers.

Sales Manager (2004-2006)

Achieved monthly sales goals, trained new associates on best selling practices and systems, solved customer escalations, and

managed sales floor.

• Trained over 25 new associates and achieved over 100% sales goals each month.

• Escalated customer concerns to ensure 100% customer satisfaction and repeat business.

T-MOBILE – Cincinnati, OH 2001-2002

Account Executive (2001-2002)

Prospected leads by cold calling, established sales funnel, negotiated contracts, filled customer needs, and achieved sales metrics.

• Negotiated contracts, set appointments, and closed customer deals consistently achieving sales metrics.

EDUCATION:

NORTHERN KENTUCKY UNIVERSITY – Highland Heights, KY

B.S. Marketing – Minor Business Administration

CERTIFICATIONS:

Xavier University Lean Certification, October 2013

Xavier University CPM Certification, September 2011

Six Sigma Green Belt Certification, December 2009

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